Chelsea and Westminster Hospital NHS Foundation Trust
Ward Manager
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Job Title: Ward Manager – Discharge Ready Unit, Crane Ward
About the Role
The Discharge Ready Unit on Crane Ward is a 28-bedded unit dedicated to patients who are medically optimised for discharge but awaiting the implementation of appropriate community care packages to ensure a safe transition home or into nursing home care.
We do more than facilitate discharges
Beyond ensuring safe and timely reduction, the unit is committed to preventing patient deconditioning. This includes:
- Daily exercise sessions led by a physiotherapist.
- A variety of therapeutic and social activities, including board games, puzzles, arts and crafts, and supervised garden access.
- Volunteer-led engagement activities, such as live music, dance, and visits from a therapy dog.
The neurocreative environment supports wellbeing and a holistic recovery journey.
The Opportunity
We are seeking an experienced and motivated professional to lead a multidisciplinary team focused on delivering high-quality care and achieving exceptional patient outcomes, all while contributing to the ongoing enhancement of the Discharge Ready Unit.
What We Offer
✔ A supportive, collaborative clinical environment ✔ Opportunities to shape and develop the unit’s future direction ✔ Strong focus on quality improvement and person-centred care ✔ The chance to work within a passionate, innovative healthcare service
If you are dedicated to improving care for disengaging patients and eager to contribute to this evolving speciality, we would love to hear from you.
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Key Responsibilities
The Ward Manager will:
- Lead operational management of the clinical environment, ensuring high standards of clinical care, compliance, and staff development.
- Support the multidisciplinary team in delivering safe, person-centred care to all patients.
- Develop, implement, and evaluate policies, procedures, and protocols in line with Trust and MDT frameworks.
- Audit and uphold compliance with hospital policies, including Trust policies and regulatory standards.
- Coordinate bed and staff allocation across the Division, including cross-site briefing and delegation.
- Actively deputise for the Matron when required.
- Provide professional guidance to nurses and support staff, focusing on nursing leadership and staff development.
- Facilitate education, training, and accreditation of staff to align with unit requirements.
- Promote and maintain a safe, inclusive, and therapeutic environment for patients and staff.
About Our Organisation
We are England’s top-performing and safest NHS Trust, serving over 1.5 million people across North West London. Our services include:
- Two acate hospitals (Chelsea and Westminster Hospital; West Middlesex University Hospital)
- Award-winning speciality and community clinics.
- Global services, including maternity, A&E, children’s care, HIV, sexual health, and cancer diagnostics.
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We are also committed to sustainability, aiming for net-zero carbon emissions by 2045 through initiatives like our Green Plan.
Furthermore, we champion diversity and inclusion, recognising how the diverse perspectives of our staff—especially the global majority, veterans, and underrepresented communities—drive excellence and innovation.
Why Work Here?
✅ Recognition – CQC rates us Good in safety, effectiveness, care, responsiveness, and Outstanding in leadership and resource use. ✅ Investment – Our facilities, including the £30m critical care expansion and the new £80m Ambulatory Diagnostic Centre, reflect our commitment to future-proofing care.
About Our Culture
✔ We foster a collaborative and supportive working environment. ✔ Every role has meaning and the opportunity to make a real difference. ✔ Professional development is encouraged and actively supported.
Next Steps
Application deadline: [Not specified—assume [TBC if no date given]]
Staff and equality considerations: Unsuccessful applications will not be contacted within 3 weeks of closing.
Notes: Employment is subject to a six-month probation, and some roles may require weekend shifts across sites or additional travel to facilitating sites.
Contact
For more information or an informal chat, please get in touch with:
📧 Name: Susan Moore 🌐 Job title: Matron 📧 Email: susan.moore16@nhs.net 📞 Phone: 07824 608499
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