Tapi Carpets & Floors
Warehouse Assistant
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Warehouse Organiser – Join the Tapi Revolution!
We have an exciting opportunity for someone who is passionate about people, customer service and is super organised!
Our Warehouse Organiser role is all about maintaining the super organised running order of the warehouse while ensuring our fitting partners are loaded and ready to bring our customers’ visions to life.
At Tapi, we’re offering an enthusiastic, driven individual the chance to join a team filled with industry expertise, where you’ll learn and grow in the flooring business while making a real difference.
If you’re looking to take the next step and join a revolution, apply today!
Your Tapi Responsibilities
Your key focus will be on keeping our warehouse running smoothly, ensuring smooth operations for fitters, and maintaining high standards of customer service. Here’s what the role entails:
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Warehouse Operations:
- Responsible for organising and maintaining the effective running of the Warehouse.
- Oversee and manage deliveries to ensure quality control procedures are in place.
- Monitor all goods in and goods out processes.
- Ensure stock control procedures are followed to an excellent standard.
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Stock and Security:
- Maintain accurate and secure recording of stock and assets.
- Develop and implement strategies to minimise stock loss.
- Regularly plan and liaise with multiple fitting partners to optimise logistics.
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Customer Order Coordination:
- Proactively organise and plan customer orders in advance, ensuring they are ready for collection and installation.
- Work with fitting partners to streamline deliveries and installations.
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Mechanical and Manual Handling:
- Operate a forklift truck (training provided).
- Safely and efficiently move and handle stock within the warehouse.
- Compliance with all Health, Safety & Security requirements.
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- Team Collaboration:
- Collaborate with the store team to "wow" customers at every turn.
- Uphold maximum security within the Warehouse.
The Big Package
You’ll enjoy fantastic benefits that show how much Tapi values its colleagues:
- 25% colleague discount on all products.
- Salary sacrifice pension plans.
- Perks platform, including cheap cinema tickets, cashback and discounts on well-known brands.
- Employee Assistance Programme for support when you need it.
- A day off for your birthday.
- Cycle to work scheme to help you commute sustainably.
About You
We’re looking for someone with the right attitude and a proactive mindset. Here’s what you’ll bring to the role:
- Team Player: You understand the impact of your role on store trade and influence it positively.
- Reliability & Trust: Highly punctual and committed to going above and beyond for the team.
- Passion for Customer Service: Exceptional communication skills for liaising effectively with colleagues, fitters, and customers.
- Attention to Detail: Thoroughness in checking goods, maintaining records, and utilising Tapi technology.
- Planning & Efficiency: Ahead-of-the-game with stock organisation and meeting scheduling demands.
- Safety Conscious: Priorities safe operation of mechanical handling equipment and manual handling protocols.
Get to Know Us!
Who We Are
We’re Tapi Carpets & Floors, Britain’s largest flooring retailer, founded in 2015 by flooring industry specialists who believed the industry could be easier and more enjoyable for everyone. Our mission was simple: make buying flooring reassuringly simple and fun.
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Our Growth
Over the past 10 years, we’ve grown dramatically, adding 54 stores and Carpetright under our banner, taking pride in maintaining our 5-star customer service. And that’s unlike most.
Our Success
Our secret ingredient is simple: our people. With almost 1,500 team members, we’re still a sincere, supportive family. From our first colleagues to those who’ve stayed years after their retirement plans, we believe in this family’s drive.
We celebrate success, milestones, and achievements, all while creating a happy and rewarding work environment. Because when you love your job, your customers will see that!
Personal Growth Matters
We launched the Tapi Academy, a 12-week training plan for new flooring sales advisors, all while guaranteeing 12 weeks’ salary (OTE) during your training period.
To refuel your energy, we host team-wide Tapi socials, friendly competitions, and moments where colleagues casually team up and enjoy hours of fun outside of work.
Really—coming to work is a joy, and we love that our customers see it too. That’s why we wake up excited to create the best experiences for them—and you’re part of it.
Equal Opportunities & Us
Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: We embrace diversity in all forms, ensuring no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
We aim to build an inclusive, welcoming culture for everyone, recognising great talent wherever it comes from. We welcome all applications.
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