Pacifica
Warehouse Department Supervisor [PASWAH08]
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Pacifica - Warehouse Department Lead
Location: Washington, England
Salary: £27,885 per annum | Hours: 37.5 per week
Monday-Friday 8.30am-5pm
Pacifica is seeking an experienced Warehouse Department Lead to join our national distribution operation. This is an exciting opportunity for a motivated professional to lead and develop our warehouse team while driving operational excellence.
Key Responsibilities
- Assist with the management and leadership of the warehouse, maintaining the highest standards through collaboration with senior operational management.
- Contribute to the effective handling, storage, distribution, and management of spare parts at our national warehouse.
- Plan, organise, and control resources and activities to achieve company site objectives and targets.
- Ensure compliance with health and safety requirements, and take shared responsibility for the security of the building and stock.
- Train, monitor, and induct staff in standard operating procedures and safe work practices.
- Oversee continuous improvement projects to enhance customer experience and support business growth.
- Drive high standards within the warehouse and promote a culture of excellence across all departments.
- Manage day-to-day communications, employee engagement, and performance within the operation.
- Support site H&S and Fire Safety procedures, ISO audits, COSHH, equipment audits, and maintain related documentation.
- Complete assigned training and development via Pacifica's Learning Hub.
- Undertake any other duties reasonably requested by Site Warehouse Managers.
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General Requirements
- Computer literate
- Satisfactory DBS
- Flexibility to work hours as required by the business
Experience And Skills
- Previous supervisory experience within a warehouse and distribution environment
- Health and safety qualifications, or willingness to work towards them
- Willingness to pursue other relevant qualifications as required
- Understanding of quality control measures and procedures
- Professional and approachable in dealing with employees and operational issues
- Strong organisational and administrative skills, with attention to detail
Key Performance Indicators
- Efficiency, accuracy, and safety
- Picking accuracy
- Inventory accuracy
- Order cycle time and on-time shipments
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Attributes
- Strong leadership skills
- Organised, focused, and able to work under pressure in a fast-paced environment
- Flexible with prioritisation of changing tasks
- Trustworthy, reliable, and appreciates confidentiality
- Self-motivated with the ability to work on own initiative
- Clear and confident communicator
- Calm and composed under pressure
Employee Benefits
- 30 days annual leave (including 8 bank holidays)
- Pension scheme
- Death-in-service benefit (3x salary)
- Discounts via company retail portal
- Monthly cash prize draw
- Complimentary appliance cover for your own home
About Pacifica
Pacifica is one of the UK's largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year. With over 250 engineers nationwide, we are a carbon neutral company committed to reaching net-zero by 2035.
Our Purpose: Keeping households running while protecting the environment
Our Vision: Caring for our customers' appliances for a sustainable future
Ready to lead a top-performing warehouse team? Apply now and join Pacifica's journey towards excellence and sustainability!
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