HEALTHCARE 21 UK
Warehouse Lead
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Job Title: Warehouse Lead
Job Location: Basingstoke
Who we are?
Xograph Healthcare, part of the Healthcare 21 Group, is a leading medical imaging equipment supplier serving hospitals and diagnostic centres throughout the UK and Ireland. Since 1967 we have provided innovative medical imaging technology, supported by a team of highly trained engineers and clinical applications specialists.
We are a values-based company who recognise and reward employees that embrace our values of passion, innovation, transparency, and simplicity. We are respectful of others and do not accept discrimination in any form. We believe it is our differences that are essential in forming our effective and creative teams and it has made us the sustainable business that we are today.
The long-term success of our sustainable business is based on our teamwork, integrity, and the ability of our people to take ownership of their role. It is our responsibility to provide you with an exciting, innovative environment that is respectful, fulfilling, and rewarding.
Want to know more about what to expect from a working life in Xograph? Then click here.
Job snapshot
The Warehouse lead is responsible for the effective day-to-day management of warehouse and associated operational activities. Reporting to the UK Warehouse and H&S Manager, the role leads the warehouse activities, ensures safe and efficient goods-in, storage, and goods-out processes, maintains inventory accuracy, and supports excellent service delivery to internal and external customers.
Key Responsibilities & Competencies:
Not limited to but will include:
- Ensure that you comply with risk-assessed policies and procedures relating to IT Security, Health and Safety + HR.
- Lead, organise and complete the daily workload of the warehouse to ensure planned and ad-hoc operational requirements are completed safely, accurately, and on time.
- Manage goods-in, put-away, storage, stock control, picking, packing, despatch, returns, warranty returns, and demo-stock activity.
- Ensure warehouse administration and system transactions are completed accurately and promptly, including SAP inputs and outputs where applicable.
- Maintain high standards of stock accuracy, traceability, housekeeping, security, and quality control from receipt through to despatch.
- Support vehicle loading and logistics activity to optimise service, capacity, and cost.
- Monitor warehouse performance and prepare or contribute to operational reporting, including KPIs, stock accuracy, returns, service performance, and workload data.
- Identify and implement opportunities to improve warehouse layout, workflow, service levels, efficiency, and cost effectiveness.
- Work closely with Customer Service, Sales, Operations, and other departments to ensure customer requirements are fulfilled without compromising warehouse performance.
- Lead and promote safe working practices in line with company procedures, ISO requirements, risk assessments, and relevant health and safety legislation.
- Ensure the warehouse, equipment, and work areas are clean, secure, maintained, and fit for purpose.
- Support the UK Warehouse and H&S Manager with site maintenance, contractor access, security, fire safety, waste and recycling, and other facilities-related requirements where needed.
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Key Requirements
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- Experience in a warehouse role.
- Strong planning, organisational, and time-management skills.
- Ability to prioritise and reprioritise work effectively in a fast-moving environment.
- Strong problem-solving skills, with a practical and preventative approach.
- Confident communication skills, with the ability to work effectively with colleagues at all levels.
- Working knowledge of warehouse processes, stock control, logistics, and health and safety requirements.
- Good administrative and systems capability, including operational reporting and ERP/SAP experience where applicable.
- A process-driven approach, with a commitment to service excellence and continuous improvement.
What are some of the benefits of working at Xograph?
- HC21 training academy.
- Savings & Cycle Schemes.
- Remote/Flexible Working.
- Salary and bonus structures.
- Sustainable business strategy.
- Enhanced Employee Assistance Programme.
- Pension, life assurance & income protection.
- Long service awards & employee of the month.
- Employee events & initiatives all throughout the year.
- Enhanced sick pay scheme that increases with service.
- Enhanced annual and life leave that increases with service.
We are proud to be an equal opportunity and disability confident employer. At Xograph we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
We also know the confidence gap can often get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!
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