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Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
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About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
As a General Manager you will oversee our Luton campus including comprehensive warehouse operations management in alignment with corporate strategy and operational objectives. In addition the role oversees our regional depot network for the big and bulky operation.
You Coordinate inbound/outbound logistics, inventory control, cost optimisation, and team development. Design warehouse layouts and equipment configurations. Monitor operational KPIs, optimize workflows, resolve critical exceptions, establish efficient warehousing systems, ensure service quality/cost control/safety compliance, and drive business goal attainment.
Key Responsibilities:
- Strategic Planning and System Construction: Develop warehouse development strategies, process standards, and annual plans aligned with company objectives. Establish a comprehensive warehouse management system, design warehouse layouts, and plan equipment allocation to drive standardisation and intelligent upgrades, enhancing operational efficiency.
- End-to-End Operations Management: Oversee the complete workflow of inbound/outbound logistics, storage, inventory management, and order fulfillment. Monitor key metrics such as inventory turnover and accuracy, optimize task routing and resource allocation, and ensure smooth, error-free warehouse operations to minimise losses.
- Cost Control and Efficiency Enhancement: Analyse warehouse cost components (labor, equipment, and space) and implement cost-saving initiatives. Streamline processes and integrate automation tools while tracking productivity metrics (e.g., labor efficiency, floor utilisation) to continuously improve cost-effectiveness.
- Team Leadership and Risk Mitigation: Manage warehouse team recruitment, training, and performance evaluations. Optimise organisational structure to strengthen execution capabilities. Implement safety protocols, address major incidents, and mitigate operational risks to ensure compliance and workplace safety.
- Cross-Functional Collaboration and Service Excellence: Partner with logistics, sales, and other departments to align supply chain resources and resolve operational bottlenecks. Gather customer insights to refine service processes, elevating satisfaction and competitive advantage.
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At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
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