GXO Logistics, Inc.
Warehouse Operations Controller
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About the Role
Are you the senior decision-maker on shift? Are you responsible for managing risk, incidents, and seamless operations to meet service, safety, and financial targets? Do you have a proven track record of managing teams?
Here at GXO, we are looking for a resilient, proactive Warehouse Operations Controller for our Greene King contract based in Greenford. You will optimise daily shifts and confidently deputise for the Warehouse Operations Manager. If you bring strong people development skills, and a methodical approach to operational excellence, this is your opportunity to lead a high-performing team! You’ll be accountable for the safe, compliant and efficient running of all operational departments during their shift. This includes full responsibility for people, stock, equipment, security, health & safety, and service delivery across warehouse and wider site operations.
Key Responsibilities
- Overall accountability for site operations during shift, including people, stock, equipment, and security
- Leadership and coordination of Warehouse Shift Managers to deliver agreed service levels and KPIs
- Control and oversight of stock from receipt through to dispatch, ensuring inventory accuracy and stock integrity
- Management of operational costs in line with agreed budgets, including labour, agency, and fleet utilisation
- Effective deployment of resource to meet volume, throughput, and service requirements
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Requirements
- Proven experience in a senior visible operational leadership role within logistics, distribution, or a comparable environment
- Demonstrated ability to lead managers and large teams in a fast-paced, pressurised environment
- Strong knowledge of health & safety, food safety, security, and operational compliance requirements
- IOSH Managing Safely Qualification
Benefits
This is a permanent, full-time position, working Monday to Friday, rotating over 07:00-15:00, 08:00-16:00, and 10:00-18:00 shift. You’ll need to be flexible with shifts to ensure consistent site leadership cover, including occasional weekend on-call duties.
Pay, benefits, and more:
- We’re looking to offer a salary of up to £44,000.00 and 33 days annual leave (inclusive of bank holidays).
- Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance, and a fully comprehensive employee assistance programme.
- You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme, and much more!
About GXO
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
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