Pertemps Managed Solutions
Warehouse Operations Manager
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Warehouse Operations Manager
Hayes | Up to £55,000 + 10% Target Bonus
Are you an experienced warehouse operations leader with a background in airfreight, freight forwarding, or highly regulated logistics environments?
An International Freight Forwarding is seeking a Warehouse Operations Manager to lead their primary UK airfreight gateway near Heathrow. This is a high-profile leadership role responsible for the safe, compliant, and efficient handling of import and export airfreight operations, managing large teams within a complex, unionised environment.
Your Package
- Salary: up to £55,000 + 10% target bonus
- 25 days holiday plus bank holidays
- Predominantly office hours, although as this is a 24/7 operation there will be an occasional requirement to support the site outside standard hours.
What you'll be doing:
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- Leading all warehouse and gateway cargo activities across their primary UK airfreight operation at the Heathrow Depot
- Ensuring compliance with Aviation Security, Dangerous Goods, GDP/MHRA, and Health & Safety standards
- Managing operational performance, productivity, and service delivery metrics
- Leading, coaching, and developing large operational teams across multiple shifts
- Driving continuous improvement initiatives and operational excellence programmes
- Working closely with customers, regulatory bodies, and internal stakeholders
- Supporting site compliance, training, and operational governance requirements
What we're looking for
- Proven experience managing large operational teams within a freight forwarding environment
- Strong knowledge of airfreight import/export operations and freight forwarding processes
- Experience working within regulated environments, including Aviation Security, Dangerous Goods, and GDP/MHRA requirements
- Previous experience managing within a unionised workforce
- Strong leadership, communication, and stakeholder management skills
- Commercial awareness, including budget management and understanding operational performance metrics
- Ability to analyse data, identify opportunities, and drive operational improvements
- Good IT skills and confidence using Microsoft Office products
- Ability to obtain and maintain security clearances, including 5-year referencing, DBS, and Counter Terrorism Check (CTC)
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If you're a strong people leader with airfreight or freight forwarding experience and a passion for operational excellence, we'd love to hear from you.
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