Carrs Billington Agriculture (Sales) Ltd.
Warehouse Operative - Country Stores
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Job Title: Warehouse Operative Location: LEEK Country Store
We are seeking a highly motivated and organised Warehouse Operative to join our dynamic team at LEEK Country Store. This exciting opportunity is tailored for someone passionate about serving and supporting the Rural and Agricultural industry, who thrives in day-to-day country store operations whilst maintaining high customer satisfaction and sales standards. Collaboration is key—join our committed team to drive excellence and help rural communities succeed in every way.
About Us
We are Carr’s Billington Agriculture, a leading provider of support to rural and agricultural communities. Our mission is simple: we empower communities to achieve healthier herds, increased yields, sustainable growth, and exceptional returns on their land. Our five core divisions (retail, feed, machinery, fuel, and central support) ensure we meet our customers’ needs everywhere they are—helping them reach where they want to be.
We are part of The Billington Group, a proud owner of esteemed brands including Criddle & Co., English Provender Company, and Billington Foods. Every role within our group is vital to our collective success, and we actively welcome talent from all backgrounds who share our passion for continuous improvement and innovation.
Responsibilities
Your role will encompass a wide range of essential tasks in warehouse operations, customer service, and logistics. Key responsibilities include:
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Warehouse & Yard Management:
- Organise arrivals, despatches, and stock rotation in the warehouse and yard.
- Ensure the yard remains clean, tidy, and well-managed to maintain brand standards.
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Delivery & Logistics:
- Conduct professional and timely van deliveries to customers.
- Process customer enquiries, requests, and address issues with prompt and effective solutions.
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Team Collaboration & Operations:
- Work closely with colleagues to meet targets and ensure daily tasks are managed effectively.
- Foster strong, positive working relationships to maintain a welcoming and efficient team environment.
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Customer Focus & Problem-Solving:
- Deal confidently with customer inquiries, complaints, and challenges, ensuring distinctive service.
- Establish clear customer needs to guide problem-resolution and sales recommendations.
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Health, Safety & Environment (HSE):
- Adhere strictly to all company health, safety, and environmental policies.
- Identify, assess, and mitigate workplace risks to protect employees, customers, and visitors.
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Continuous Improvement:
- Take part in mandatory training and personal development to adapt to evolving processes.
- Embrace new technologies and operational innovations to support continuous improvement.
Your role will evolve naturally with the company’s priorities, requiring a commitment to multiskilling and adapting to growth.
Skills, Experience, and Qualities Required
Essential:
- Genuine team player, with a deep interest in serving others and contributing to shared goals.
- Strong organisational skills and the ability to liaise efficiently between departments for seamless coordination.
- Exceptional customer service skills, demonstrating expertise in interacting with both internal and external customers.
- Exceptional attention to detail—prizing cleanliness, tidiness, and tidy presentations.
- Proactive mindset focused on continuously improving yard areas, displays, and overall operations.
Desirable:
- Full UK driving licence (to conduct van deliveries, including holiday cover).
- Qualified Forklift Truck and Telehandler Driver, with experience in loading, unloading, and securing goods.
- Agricultural knowledge or industry appreciation, offering a broader understanding of customer needs.
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Benefits
The Billington Group (“We’re Here for You” – our family of businesses). Thriving with you means investing in you at every level. Explore our benefits to see how they positively shape your life:
"We’re Here for You: Benefits Overview"
- Attractive Salary, with Annual Reviews conducted in September.
- 25+ Days’ Annual Leave from the start (unlimited Baldwin days during works meantime).
- Join a family-owned business, where tradition meets ambition and innovation drives our mission.
Your Health:
We prioritise wellbeing and support. Our Health Assured Programme includes:
- Employee Assistance Support offering counselling, mental health advice, and counselling.
- Generous Company Sick Pay to ensure peace of mind during difficult times.
- Health Cash Plan – reinvest in yourself with cashback for optical, dental, physiotherapy, and more.
Your Lifestyle:
- Staff Discounts on selected products at our Country Stores (discounts range from 5% to 15%).
- Cycle to Work Scheme; enjoy a salary sacrifice, reducing tax on new bicycle and accessory purchases.
- Flexible Life Assurance and Critical Illness Cover, customisable to suit your needs at preferential rates.
- My Savings Hub: Access exclusive offers with over 3,500 brands, from groceries to holidays, while earning cashback—boosting your wallet and lifestyle.
Salary Finance Benefits:
- Savings, preferential rate loans, and wage advances through payroll—a fiscal safety net for instant needs.
- Access to financial education tools to strengthen your future planning.
Your Future:
- Secure pension enrollment after three months of employment.
- Training & Development: Tailored training opportunities, and structured career growth through our annual appraisals.
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