Inspiring Vet Care
Warehouse Operative
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Warehouse Operative – Pet Drugs Online
About the Role
Pet Drugs Online is one of the UK’s leading online pet pharmacies and retailers, providing pet owners with trusted medication, healthcare products, and everyday essentials—quickly, safely, and conveniently. As part of the IVC Evidensia Group, we combine the agility of a growing ecommerce business with the expertise of the veterinary sector.
We’re looking for a reliable and motivated Warehouse Operative to join our fulfilment team. In this role, you’ll play a critical part in ensuring customer orders are picked, packed, and dispatched accurately, supporting the receipt, storage, and replenishment of stock. This is an exciting opportunity to contribute to a fast-paced, customer-focused team where teamwork, accuracy, and satisfaction are key.
How You’ll Make a Difference
As a Warehouse Operative, you’ll help maintain the integrity of every customer order while upholding high standards in stock control, organisation, and warehouse safety.
Your responsibilities will span fulfilment and goods-in operations, ensuring:
- Products remain available and orders move efficiently
- Customers receive the high-standard service they expect from Pet Drugs Online
Working Pattern
- 40 hours per week, across 7 days, including one weekend per month
- Monday–Friday: 11:00 AM – 7:30 PM
- Saturday–Sunday: 7:00 AM – 3:30 PM
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Key Responsibilities
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Order Fulfillment
- Pick and pack customer orders accurately and efficiently to meet company standards
- Dispense prescribed medications with training and following company procedures
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Stock Management
- Receive, count and book-in deliveries precisely
- Inspect stock for damages, discrepancies, and expiry dates, escalating issues as needed
- Store products correctly to ensure stock readiness
- Support stock replenishment, stock takes, and inventory accuracy
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Warehouse Safety & Operations
- Maintain a clean, safe working environment
- Comply with Health & Safety procedures
- Perform additional warehouse duties to support the team
Why You’ll Succeed Here
We’re seeking a highly organised and dependable individual who excels in a fast-paced, ecommerce environment. Ideal candidates bring:
Required Skills & Experience:
- Previous experience in pick-and-pack or warehouse operations
- Knowledge of ecommerce fulfilment processes
- Strong Microsoft Office skills (Word, Excel)
- Exceptional attention to detail for accuracy
- A customer-centric mindset with a positive attitude
- The ability to prioritise tasks, multitask, and work independently or collaboratively
Desirable:
- Valid Forklift Licence
How We’ll Support You
At Pet Drugs Online, we invest in people’s growth and success. Benefit from:
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- Rewarding team culture with collaborative colleagues
- Learning opportunities to enhance your warehouse skills
- Focus on teamwork, improvement, and exceptional customer experiences
What We Offer
Workplace Perks & Benefits
- 5 weeks’ annual leave + bank holidays
- Additional holiday based on service length
- Paid birthday day off
- Company pension scheme (5% employee contribution + 3% employer)
- Healthcare Cash Plan
- Employee Assistance Programme & wellbeing support
- Family-friendly policies
- Cycle to Work scheme
- Staff discounts on products and veterinary services
- Access to discounts and cashback offers
- Free parking
- Regular engagement activities and company events
- Dog-friendly workplace
Growth & Community
- Commitment to career development
- Supportive, diverse environment where everyone can thrive
- Opportunity for career progression within a growing ecommerce business
AI in the Recruitment Process
We may use artificial intelligence tools to assist with parts of the hiring process, such as reviewing applications or analysing skills. Any tools used are supplemented by human judgment, and final decisions remain with our team. If you have questions about your data, contact us directly.
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