Tourguide Systems Ltd
Warehouse Operator
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Warehouse & Operations Assistant
We're looking for a Warehouse & Operations Assistant to join our friendly team at Tourguide Systems Ltd in Shotton (CH5).
This is a hands-on role where no two days are the same. You'll be preparing and testing audio equipment, picking and packing orders, maintaining our rental stock to the highest standard, and occasionally assisting with deliveries and on-site events. If you're organised, proactive, enjoy practical work, and take pride in doing things properly, we'd love to hear from you.
Experience with AV, live events, or IT is a bonus, but not essential—we're looking for someone with a great attitude, willingness to learn, and a full driving licence.
- Full-time | Monday–Friday (9:00am–5:00pm)
- Free parking | On-site café | 🚆 Just a 6-minute walk from Shotton train station
Key Roles & Responsibilities
- Preparing rental equipment to the highest standard.
- Checking-in equipment returned from hires.
- Picking and packing sales orders.
- Stock checking sales products & rental items.
- Ensuring all rental equipment is functional, cleaned, sanitised, and maintained to our standard operating procedures.
- Keeping workspaces organised and tidy.
- Testing audio equipment.
- Electrical appliance safety testing.
- Loading/unloading.
- Occasional assistance with booking couriers & tracking deliveries/returns.
- Occasional deliveries/collections and site work.
- Maintaining health & safety policies and procedures.
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Qualifications & Key Attributes
- Self-motivated, can lead by example and work in a small team.
- A flexible, can-do attitude.
- Excellent communication skills.
- Can problem solve & meet deadlines.
- Good IT skills with Windows and Microsoft Office.
- Driving license
While the individual items we stock are typically small and hand-carried, when packed for transit the cases can be large & heavy, and you will be expected to manoeuvre them safely. You will need to test the audio quality of headphones, earpieces, and devices with loudspeakers by hearing.
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Experience in live events, conferences, or exhibitions desirable but not essential. Hands-on experience with pro audio/AV equipment, or IT will be advantageous.
Working Hours
Typically, a working day would be 09:00 – 17:00 with a ½ hour lunch break, Mon-Fri. There may be work outside of these hours and at weekends when required to meet the needs of the business. Typically this would happen up to 5 times a year. You will be based at our Shotton location, CH5 1PP.
Free parking and café on-site. Good bus connections and Shotton train station is a 6 mins walk.
If this sounds like the right opportunity for you, or someone you know, please get in touch or apply today.
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