Solent Group
Warehouse & Production Operations Supervisor
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At Go Superfoods, we're proud to be part of Solent, a pioneering FMCG group on a mission to inspire, manufacture and deliver products that help people feel better in a sustainable way. Our focus is on sourcing and supplying high-quality superfood ingredients, blends and brands to nourish healthier lifestyles around the world. Backed by Solent's global scale and entrepreneurial spirit, we thrive on innovation across our Nutrition & Wellness division while staying true to what matters: natural, sustainable, feel-good nutrition. Join a diverse, growing team where your work can drive real impact, supporting better choices, healthier people, and a healthier planet.
GO Superfoods Ltd is a leading European superfoods business based on the outskirts of Sheffield. Established in 2008, we import a range of 80+ superfoods direct from growers around the world and sell them under our own brands, in bulk, direct to consumers via Retailers/Amazon and as private label. We are the BRAND behind many UK and European superfood brands. We are on a mission to make healthy eating easier, to make a meaningful social impact and to become the leading superfood business.
Reporting To: Operations Manager
Location: Office based - Dinnington, Sheffield
About The Role
The Warehouse and Production Operations Supervisor is responsible for leading the day-to-day operation of both the warehouse and production functions, ensuring all activities are carried out safely, efficiently and in line with operational plans. This is a hands-on leadership role with direct accountability for coordinating labour, managing workflow, maintaining productivity and resolving operational issues across both departments to consistently achieve customer service, quality and operational targets. Working closely with the Operations Manager, the role supports the delivery of a safe, compliant and high-performing operation by driving continuous improvement, developing people and ensuring effective communication across all operational teams
Scope & Relationships
- Lead, organise and coordinate operational teams across warehouse and production, ensuring labour is deployed effectively to meet changing business priorities.
- Work closely with Planning, Technical, Commercial and Supply Chain teams to maintain the efficient flow of materials, production schedules and customer deliveries
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Key Accountabilities
- Provide effective leadership and management of the warehouse and production teams, including training, coaching, performance management, formal appraisals, absence management, and the facilitation of structured daily briefings
- Champion a positive health and safety culture across all operational departments, ensuring compliance with legislation, company policies, and safe working practices
- Lead continuous improvement initiatives to enhance processes and systems, ensuring ongoing compliance with BRCGS Food Safety, Organic, Kosher, Vegan, and other relevant accreditation standards
- Undertake hands-on operational duties across both warehouse and production as required, working alongside the team to support daily activities
- Deputise for the Operations Manager during periods of absence, overseeing warehouse and production operations to ensure safety, efficiency, regulatory compliance, and continuity of service
- Ensure the consistent achievement of key operational KPIs, including OTIF (On Time In Full), RFT (Right First Time), productivity, quality, waste and service level targets
- Maintain full accountability for inventory accuracy, ensuring all physical stock is correctly stored and always aligned with system records
- Drive the operation to maintain EARS (Everyday Audit Ready Standard), ensuring ongoing audit readiness across both warehouse and production
- Ensure full compliance with all Business Management System (BMS) procedures, policies, documentation, and records, promoting their correct and consistent application
- Maintain a clean, organised, and fully compliant operational environment in line with all regulatory requirements
- Ensure all operational documentation is accurately completed, controlled and maintained across warehouse and production activities
- Work collaboratively with cross-functional teams - including Technical, Commercial Production and S&OP, to ensure the efficient, timely, and compliant flow of materials
- Monitor operational performance and efficiency, driving continuous improvement to meet and exceed business targets
- Actively contribute to Tier 2 and Tier 3 meetings, providing clear communication, insight, and constructive input
- Build a high-performing team through effective communication, coaching and development, fostering a culture of accountability, engagement and continuous improvement
- Assist in implementing process improvements across both warehouse and production functions
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Skills & Experience
- MS Office (Excel, PowerPoint, Outlook)
- Batch and inventory control
- Level 3 Food Safety - Desirable (Training Available)
- Level 2 HACCP - Desirable (Training Available)
- Reach truck license - Desirable (Training Available)
- Operational Decision Making
- Effective Communication
- Root Cause Analysis
- Proven supervisory experience within a manufacturing, production or warehouse environment
- Experience leading teams across multiple operational functions
- Comprehensive understanding of health and safety legislation, with a proven track record of effectively implementing and embedding compliant practices within an operational setting
- Understanding of equipment maintenance and reliability to ensure warehouse machinery operates efficiently and downtime is minimised
- Demonstrable knowledge of food safety requirements, including the effective application and maintenance of HACCP principles to ensure product safety and regulatory compliance
- Knowledge and experience in tracking, analysing, and reporting on Key Performance Indicators (KPIs) to drive operational performance
What We Offer
- Competitive salary with annual salary reviews
- 25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service
- Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
- Flexible hours and work from home available to all staff with an office presence ideally once a week
- Great learning and development and progression opportunities
- Yearly bonus structure (based on company targets)
- Enhanced Maternity and Paternity Leave
- Generous Company Sick Pay
- Pension Scheme Contribution
- Annual social events
- Cycle to Work scheme
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