Gist Limited
Warehouse Shift Manager
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Warehouse Shift Manager – Gist (Faversham)
About the Role
Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.
At Gist, safety and people sit at the heart of everything we do. We value individuality and create an environment where everyone can bring their authentic self to work, contribute meaningfully, and make a real impact.
We have an exciting opportunity for a talented individual to join our team in Faversham as a Warehouse Shift Manager, working any 4 days from 7, on a 10-hour shift, starting at either 6.00am or 8.00am.
You will:
- Ensure the successful delivery of day-to-day warehouse operations, keeping operations running smoothly.
- Support the Warehouse Operation Managers with various tasks that add value to the operation.
- Guarantee productivity, accuracy, and cost targets are met and exceeded.
- Manage and coordinate warehouse operations at the distribution centre.
Benefits
Gist is a dynamic, inclusive, and evolving business built on our core values. Here are some of the outstanding benefits we offer:
- 20% discount on most M&S products (furniture, fashion, and food).
- 25 days’ annual leave plus bank holidays (additional days with length of service).
- Discounted healthcare cash plan for your wellbeing.
- Attractive annual bonus scheme, linked to M&S performance and personal objectives.
- Automatic enrolment pension (or Defined Contribution scheme) with life assurance (up to 4x salary).
- Exclusive discounts via our Gist App, including major restaurants and retailers.
- Access to a wide range of wellbeing support, including an Employee Assistance Programme.
- Tailored induction, complimentary training, and development opportunities.
- Cycle-to-work scheme.
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Role Details
- Salary: £41,350
- Hours: 38 per week
- Working Hours: Any 4 days from 7, with shifts starting at 6.00am or 8.00am
- Location: Faversham, ME13 7TW
Key Responsibilities
As a Warehouse Shift Manager, your role will include:
Operational Leadership
- Drive shift performance through team leaders to achieve KPIs.
- Conduct forward planning for warehouse operations, aligning with live volumes and resource needs.
Health, Safety & Compliance
- Ensure adherence to safety, health, environment, and quality standards—or escalate issues.
- Maintain a safe, friendly working environment for all employees, agency workers, and subcontractors.
People Management
- Oversee recruitment, induction, and support for new colleagues within the warehouse.
- Implementation of team meeting (wellbeing, long-term sickness, return-to-work, and disciplinary procedures).
- Lead shift briefings where required.
- Collaborate with third-party agencies for optimal staffing levels.
Daily Operations & Development
- Lead operational, people, and safety reviews aligned with real-time volumes.
- Identify and address training needs regularly.
- Plan operational and safety meetings.
- Conduct accident root-cause investigations and reporting.
- Carry out hazard observations and management audits.
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Performance & Efficiency
- Maintain and optimise performance levels to maximise operational efficiency.
- Monitor account-specific KPIs to meet targets.
What You Bring to the Role
We’re looking for someone with:
- Extensive hands-on experience within a warehouse environment, ideally in FMCG distribution.
- Proven management experience is mandatory.
- A passion for nurturing team collaboration and driving innovation and employee engagement.
- Strong team management skills, particularly in developing Team Leaders.
- An analytical mindset for data-driven decision-making.
- Flexibility to adapt to various shift patterns in the future.
Bonus:
- Prior experience working with trade unions.
Why Join Gist?
At Gist, we strive to create a culture based on our core values:
- Progressive, accountable, collaborative, and ethical.
- People, safety, and sustainability are central to everything we do.
We align with M&S’s Plan A to become a greener, faster, and more inclusive retail industry leader. Join us and contribute to shaping its future!
Inclusivity & Support
Gist aims to be a trusted and admired organisation. If you require reasonable adjustments during the recruitment process, we strongly encourage you to share them with us.
All vacancies are filled directly by the Gist Recruitment Team.
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