Frasers Group
Warehouse Supervisor- Eves
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Warehouse Supervisor- Eves
Company Description
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why Join Us?
Our vision: We are building the world’s most admired and compelling brand ecosystem.
Our purpose: We are elevating the lives of the many with access to the world’s best brands and experiences.
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive; the experience unrivalled.
To make the most of it, you need to live and breathe our principles:
- Think without limits: Think fast, think fearlessly, and take the team with you.
- Own it and back yourself: Own the basics, own your role, and own the results.
- Be relevant: Relevant to our people, our partners and the planet.
Are you ready to join the Fearless?
Job Description
As a Supervisor, your key responsibilities will include:
- Direct line management and coaching of Warehouse Operatives / Trainee Supervisors, including:
- Conducting 1:1s to discuss performance vs expectations.
- Identifying SMART goals when performance is not met across key functional areas within responsibility.
- Working with the Section Manager for your department to:
- Monitor delivery to plan.
- Identify and address improvement opportunities for your shift.
- Driving performance on key metrics to ensure an efficient warehouse operation that meets:
- Customer web and store demand on time and in full.
- Driving the highest standards of safety on site, collaborating with the Safety Team to:
- Adhere to routines and procedures, including:
- Floor Safety Inspections.
- Hazard Spotting.
- Safety Gembas.
- Risk Assessments.
- Audits.
- Adhere to routines and procedures, including:
- Reviewing weekly labour plans to ensure adequate cover and working with the Section Manager, including:
- Highlighting issues/feedback where required.
- Providing detailed analysis when daily/weekly targets are not met, and creating plans to address gaps.
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Partnering with the Warehouse Leadership Team and other key stakeholders to support strategic activity.
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Supporting the successful implementation of culture change and turnover reduction.
Qualifications & Requirements
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Experience in Warehousing, Logistics or Supply Chain.
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High potential for people and change management.
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Good systems skills.
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A customer-focused approach to operational management.
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Resilient, flexible, and approachable with proven problem-solving ability in a fast-paced business.
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You will work on a rotation shift pattern: 5 out of 7 days, including weekends.
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Additional Information
Benefits & Perks
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Frasers Champion:
- Peer-nominated rewards recognising hardworking employees.
- 8 winners per month receive double their pay for one month.
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Retail Reconnect:
- Employees gain insights by spending one to two days in stores or the warehouse annually.
- Goal: Understand customer impacts and bring back improvement ideas.
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Fearless 1200:
- Reward programme aligned with company values and performance for impactful contributions.
- Review the video here.
Employee Welfare
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Frasers Fit:
- Free gym classes for employees.
- Discounted memberships to affiliated clubs.
- Wellbeing programme focusing on:
- Physical (trainings, nutrition, lifestyle advice).
- Financial & Mental wellbeing (via an accessible app).
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Retail Trust:
- Free access for all employees, including:
- 24-hour wellbeing helpline.
- Wellness hub.
- Counselling.
- Financial/legal support.
- Free access for all employees, including:
Next Steps
- Our recruitment team reviews all applications and notifies you of outcomes.
- Shortlisted applicants will confirm key details before a first-stage interview with the recruiter, focused on aligning with Culture and Values.
- Successful candidates will proceed to one or two further interview stages:
- Led by the Hiring Manager/wider team.
- May include a presentation or task to evaluate skills.
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