Gap Renew
Warehouse Team Leader – Appliance Refurbishment
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About Gap Renew
We refurbish and remanufacture over 35,000 washing machines, dryers, dishwashers, and fridges every year for brands including Hoover, Candy, AEG, Haier, and Beko, selling through eBay, our own online store, trade channels, and our Gateshead showroom.
We're an established, growing SME, which means the person in this role won't be a number. Your ideas on workflow, layout, and process will be heard and acted on.
The Role in One Line
Run the floor of one of the North East's busiest appliance refurbishment operations, a hands-on leadership role with a team of 9, a direct line to the Director of Operations, and real influence over how the operation grows.
What You'll Do
- Lead, motivate, and develop a team of 9 warehouse and refurbishment staff, including daily task allocation, training, and performance feedback.
- Own the day-to-day flow of the floor: goods-in, refurbishment throughput, stock locations, picking, and dispatch.
- Drive process improvements that cut turnaround times and lift output, and see them implemented, fast.
- Keep stock accurate through regular counts using our own in-house stock system (full training given, no prior WMS platform experience needed).
- Coordinate inbound and outbound logistics with our carriers and 3PL partners.
- Operate or oversee forklift and mechanical handling equipment safely, and keep health and safety standards front and center.
- Work directly with the Director of Operations on planning, KPIs, and continuous improvement.
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What We're Looking For
- Proven experience leading a team in a warehouse, production, or logistics environment at supervisor or team leader level.
- Switched on and self-starting: you spot problems and fix them without waiting to be asked.
- Organised with stock and paperwork, comfortable with stock checks, goods-in records, and basic reporting.
- Counterbalance forklift licence desirable (we'll fund training/renewal for the right person).
- Mechanical or appliance knowledge a bonus, not a requirement.
- Ambition, as this role is built as a stepping stone into operations management as the business grows.
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Pay and Benefits
- Salary of GBP 32,000 to GBP 38,000 depending on experience, above the going rate for the area.
- 28 days' holiday including bank holidays.
- Company pension.
- Funded training and certifications (FLT, health and safety, leadership).
- Staff discount on refurbished appliances.
- Free on-site parking.
- Clear progression path to Operations Manager.
Hours
Monday to Friday, 7am to 5pm with a 30-minute lunch and 15-minute breaks morning and afternoon.
How to Apply
Email your CV to operations@gaprenew.uk with a short note on the biggest improvement you've made in a previous warehouse role.
Work Location
In person, Gateshead NE10 0LH.
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