Knowles Logistics
Warehouse Team Leader
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Job Title: Team Leader
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Location: Wimblington
Salary: Competitive
Job Type: Full-time, Permanent, 4 on 4 off and one for Monday to Friday
Purpose Of The Role
The Team Leader is responsible for overseeing a team of warehouse colleagues within a specific operational area (e.g., picking, packing, goods-in, replenishment, dispatch). Reporting to the Operations Manager, the Team Leader ensures that daily tasks are completed safely, efficiently, and accurately while maintaining high levels of colleague engagement and operational discipline.
Fast-paced warehouse setting with shift-based work.
May involve manual handling and prolonged periods of standing or walking.
Occasional need to work additional hours during peak periods.
Key Responsibilities:
Operational Leadership
- Lead a team of warehouse operatives to deliver the shift plan and meet productivity and accuracy targets.
- Allocate work, monitor progress, and adjust resources to maintain workflow and service levels.
- Ensure all team members follow Standard Operating Procedures (SOPs) and site rules.
- Act as the first point of contact for operational issues within the area.
- Ensure client SLA's are monitored and met.
- Shop floor visibility.
- Onsite Multi-user And Third-party Contract Support.
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People Management & Development
- Support onboarding, training, and continuous skill development of team members.
- Provide regular feedback, coaching, and direction during the shift.
- Assist the Operations Manager in conducting performance reviews and managing attendance.
- Promote a positive and inclusive team environment.
- Managing Investigations and Disciplinaries.
- The ability to monitor and manage absence.
Health, Safety & Compliance:
- Ensure all tasks are carried out safely and all team members comply with H&S policies and legal requirements.
- Conduct toolbox talks, safety briefings, and help identify and escalate hazards.
- Maintain high standards of housekeeping (5S) and ensure safe use of MHE and equipment.
- Safety Behaviour Audits.
- Near Miss Reporting.
Quality & Performance Monitoring
- Monitor team performance using KPIs such as pick accuracy, productivity, stock integrity, and scan compliance.
- Investigate minor errors, support root cause analysis, and drive corrective actions.
- Ensure adherence to quality standards and support reduction of defects or damages.
Communication & Coordination:
- Maintain clear communication with the Operations Manager and other Team Leaders to ensure shift continuity.
- Provide handover information at the end of each shift.
- Collaborate with supporting functions such as Inventory, Transport, and Planning.
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About you:
Qualifications & Skills
- Experience in a warehouse environment, ideally within the specific operational area.
- Strong communication and team leadership skills.
- Good understanding of warehouse processes and WMS systems.
- Ability to motivate and support colleagues.
- Awareness of health and safety requirements.
- Ability to work under pressure and manage multiple demands.
- SAP Experience Desirable.
Key Competencies
- Leadership & Coaching
- Communication
- Teamwork
- Reliability & Responsibility
- Attention to Detail
- Safety Awareness
- Problem Solving
- Time & Task Management
- People Management
Additional Information
- The company is not able to offer visa therefore candidates must have the right to live and work in the UK in order to be considered.
- Candidates not in a commutable distance will not be considered.
Please click APPLY to submit your CV for this role.
Candidates with experience or relevant job titles of; Warehouse Manager, Warehouse Operations Manager, Distribution Centre Manager, Warehouse shift manager, Warehouse Team Lead, may all be considered.
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