Rich Products Corporation
Warehouse Technician - Weekend Nights
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Warehouse Manager – Rich Products Corporation
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible.
Rich’s® – Infinite Possibilities. One Family.
About the Role
Administers and operates the organisation's warehouses, including:
- Processing
- Packaging
- Storage of supplies, materials and equipment
- Auditing goods received
- Ensuring compliance, quality and customer standards
Key Responsibilities
Operational Leadership & Compliance
- Maintain control of materials, supplies, and equipment in warehouse facilities
- Oversee receipt, storage, and shipment of goods
- Ensure adherence to established procedures
- Perform accurate and timely order confirmation, goods receipting, and dispatch
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Logistics & Material Management
- Coordinate shipping and receiving schedules to control the flow of goods
- Optimise warehouse space through effective planning
- Supervise loading, unloading, and order-picking standards using Mechanical Handling Equipment (MHE)
Quality & Safety Assurance
- Ensure safe, legal, and compliant product manufacturing
- Maintain customer audit standards
- Ensures product quality meets defined Good Manufacturing Practices (GMP)
- Oversee traceability, Health & Safety (H&S), ERP, and compliance paperwork
Team Leadership & Development
- Lead a positive working environment by supporting the company’s core values (Great Leader Drivers, GLDs)
- Train associates to meet safe operator compliance and standards
- Drive continuous improvement, identifying and solving issues
- Oversee multi-skilling and training records for warehouse team members
Performance Monitoring
- Manage warehouse KPIs (e.g., efficiency, accuracy)
- Serve as SME for AX D365 systems
- Ensure timely order picking to meet internal and external customer requirements
Health, Safety & Compliance
- Execute and promote all Rich Products health and safety policies
- Ensure MHE is used correctly, minimising wastage and adhering to technical requirements
- Maintain impeccable workspace cleanliness and tidiness
- Champion H&S culture to foster a safe working environment
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Key Milestones
Operating hours: Friday to Monday evenings (40-hour workweek)
Key Accountabilities & Outcomes
Warehouse Deliverables
- Execute performance, compliance, and efficiency goals
- Maintain accurate. traceability records (dates, H&S, ERP)
Operational Excellence
- Correct labelling for internal/external traceability standards
- Accurate date coding adherence
- On-time delivery of goods to customer specifications
Knowledge, Skills & Experience Required
Eligibility Essentials
✔ Warehousing operations experience ✔ Experience or licencing with Mechanical Handling Equipment (MHE) ✔ Forklift Truck (FLT) licencing (Bendi & Counterbalance) ✔ Proficient in numerical data entry and methodical workflows
Preferred or Desirable Qualifications
- Background in food industry operations
- Experience with ERP systems (especially AX Dynamics)
- Banksman training
- Pallet jack (reach truck)/scissor lift experience
Company Commitment
Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations will be provided to candidates during all stages of the selection process.
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