Ofwat
Water Efficiency Campaign (WEC) Stakeholder Engagement Lead
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Join Ofwat’s Communication and Engagement team as a Water Efficiency Campaign (WEC) Stakeholder Engagement Lead.
We have 1 FTC available until 31st December 2027, but it is also open to loans and secondments.
Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working
About Us
We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales.
The water sector is entering a new chapter. The government has set out a bold new direction, bringing together expertise from across the sector to deliver better outcomes for customers and the environment. We are collaborating with fellow regulators to respond to recommendations in The Independent Water Commission Report, the Welsh Government’s response to the Green Paper, Shaping the Future of Water Governance in Wales, and the Government’s White Paper, A new vision for water.
Ofwat is working with the government and other regulators to help create a new body for England, bringing together our strengths with those of the Drinking Water Inspectorate, the Environment Agency and Natural England. We are also continuing to work with the Welsh Government to support decisions on the future arrangements for Wales.
While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you’re passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact.
The Role
We're looking for a WEC Stakeholder Engagement Lead to play a central role in delivering the Water Efficiency Campaign, now launched as Let's Save Water. Let's Save Water is a cross-regulatory behaviour change initiative co-owned by Ofwat, DEFRA, the Environment Agency, Natural England, the Drinking Water Inspectorate, Natural Resources Wales, and water companies. This is a high-profile campaign addressing one of England and Wales's most pressing environmental challenges, and you'll be at the heart of making it happen.
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You'll be responsible for ensuring that external stakeholders are effectively engaged throughout the campaign. You'll work with a team of delivery partners to plan, coordinate and delivery engagement activity, aligning this to campaign objectives, and responding to emerging opportunities and risks.
Key deliverables
In this role you will be expected to:
- Develop, coordinate and deliver stakeholder engagement plans for Let's Save Water, ensuring stakeholder views and insight are known and considered as part of the campaign.
- Advise Ofwat's senior leaders on their engagement with key stakeholders on Let's Save Water, including bilateral meetings, speaking engagements and visits.
- Build effective relationships with key Let's Save Water stakeholders, using these relationships to support campaign objectives.
- Work effectively with campaign delivery partners, ensuring high quality standards of engagement are consistently delivered across the campaign by these partners and supporting effective and efficient coordination of our work plans.
- Work effectively with the wider Stakeholder Engagement team, sharing appropriate insights with the team, and maintaining key processes and trackers.
- Produce high-quality written communications to support stakeholder engagement, including correspondence, briefing materials and presentations.
- Ensure that proactive external monitoring is delivered for Let's Save Water, capturing key insights and sharing these effectively to inform future engagement and support campaign decision-making. Oversee sentiment tracking and wider evaluation measures to ensure the successful delivery of engagement activity and continuous improvement of our approach.
About You
Below are some of the key essential experience, skills & knowledge required for this post:
Lead criterion 1: Strong experience in designing and delivering strategic stakeholder engagement plans to support corporate priorities, including objective setting, strategy design and evaluation.
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Criterion 2: Experience in building and maintaining strong relationships with stakeholders, both internally and externally and including senior leaders.
Criterion 3: Excellent verbal and written communication skills and attention to detail including the ability to write clearly and in a tailored way for a range of audiences.
Criterion 4: The ability to work collaboratively with people across teams and levels, ensuring the effective involvement of a range of partners in the development and delivery of engagement plans. It is desirable but not essential to have experience working with external agencies or contractors to deliver campaigns, projects or events.
Why You Should Join Us:
- People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way.
- Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration.
- Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting.
- Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham offices.
- Good employer pension contributions
- 25 days’ annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave.
- Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership.
- Fees paid for membership of relevant professional bodies.
- Up to 3 volunteering days per year.
- Recognition vouchers scheme rewarding your hard work.
- Generous shared parental leave and pay supporting your family life.
Follow the link to Apply for full details about the role, please ensure you have submitted your application in full before the below deadline.
Closing date: 23.55 on 28th July 2026
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