NWG (Northumbrian Water Group)
Water Supply Team Manager (Reservoirs)
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About The Role
Water Supply Team Manager (Reservoirs)
Working hours: 37 hours per week (including participation in a standby rota and 7 day working week on a rotational basis)
Permanent
Salary: From £43,010 to £50,600 depending on experience
Location: Teesside and East Tees area (will also support central area Tyneside and Durham where required)
About The Role
Are you passionate about protecting the environment and ensuring the safe and reliable operation of critical water assets?
We have an exciting opportunity to join our Water Team as a Water Supply Team Manager (Reservoirs), with a strong focus on reservoir operations, working with internal and external stakeholders to deliver excellent Water Services for our customers, communities, and the environment.
In this role, you will lead a team responsible for the safe operation, inspection, and maintenance of reservoirs and associated assets. You will oversee daily workflow activities from our task library, ensuring all planned and reactive work is delivered efficiently and in line with regulatory and safety requirements.
You Will:
- Manage routine inspections, maintenance, and operational tasks across reservoir sites
- Ensure full compliance with reservoir safety legislation and regulatory standards
- Lead team planning sessions to prioritise work based on risk, safety, and asset condition
- Liaise with internal teams, contractors, and stakeholders to ensure safe and effective delivery of work
- Drive a culture of continuous improvement across reservoir operations
A strong focus on safety, compliance, and risk management is essential, ensuring that reservoir integrity and public safety remain the top priority at all times.
As a manager, you will support and develop your team through constructive feedback, clear expectations, and a culture of trust and accountability, empowering individuals to take ownership of their work and decisions.
We will provide full training to support the technical aspects of reservoir operations, so prior direct reservoir experience is desirable, but not essential.
This role will involve participating in a standby and 7 day working arrangements on a rotation basis.
About You
We are looking for candidates with strong leadership skills, capable of motivating and leading by example while encouraging a culture of empowerment that drives a high-performing team.
Health and Safety is always at the forefront of what we do, so you must have experience of operational safety practices and regulation to ensure “Everyone Home Safe Every Day” through coaching, mentoring, on site safety discussions, permits to work and robust challenging and reporting.
Some Water or relevant industry/operational experience would be desirable with an appreciation of some of the legislation and regulatory commitments we have to comply with. As part of this the successful person must be effective at building internal and external stakeholder relationships with bodies such as the Environment Agency through clear, timely communication.
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This is a hands on role, managing a mobile team over a large geographic area, so time management and prioritisation skills are key.
SCADA (supervisory control and data acquisition) is used daily to proactively monitor asset performance and analyse trends. While previous experience with SCADA isn't essential, the successful candidate should be confident with technology and possess excellent problem-solving skills, as you'll need to quickly address on-site alarms and make quick decisions when necessary.
A comprehensive induction process will be provided to give you with the necessary water knowledge you will need. Therefore, we are looking for someone who is passionate about continuous learning and eager to expand their knowledge.
This role requires the successful candidate to hold a full valid UK driving licence.
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
About Us
Here at NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG At a Glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
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Our Benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
- Generous holiday entitlement starting 26 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
- Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
- Free access to local attractions.
- A fantastic discount scheme, with savings on days out, shopping, travel and more.
- Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
- Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
- Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
- Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked
Please note this role may require a DBS to be completed prior to employment
NWL are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
About Us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.
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