Strata
We Are Collider - Senior Account Manager (FMCG, Gaming - Events)
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Senior Account Manager
Location
London – Hybrid
About Us
We Are Collider, part of the Strata Group, is a global experiential agency that builds brand activations designed to act as powerful content engines. Powered by behavioural science, every touchpoint is optimised for human engagement and digital amplification.
We specialise in brand activations, experiential work, events, and share-worthy content in live, digital, and virtual spaces.
About the Role
The Senior Account Manager will support the Client Services Director and Account Directors in delivering high-impact client projects (Events and Experiential), with opportunities to manage small to medium-sized events and campaigns.
Key responsibilities include growing existing client relationships, delivering client-centric service, and effectively collaborating across teams—from Creative & Strategy to Production.
Key Responsibilities
Account & Client Management
- Support in developing and pitch responses to event/experiential briefs
- Help cultivate client relationships and ensure high-quality, warm communication
- Serve as Project Lead for smaller to medium-sized events and campaigns
Project Management & Execution
- Define creative & strategic solutions in collaboration with Creative and Strategy teams
- Compile detailed Google Slides proposals (objectives, strategic rationale, creative approach, timelines, budgets)
- Develop, manage, and track project plans (task breakdowns, timelines, stakeholder accountability)
- Coordinate third-party suppliers (crew, tech, printers, staff) to ensure smooth delivery
- Partner with the Production Team to refine on-brief, on-budget physical solutions
- Source venues and manage contracts/permissions for experiential and event activations
- Handle client logistics (accommodation, travel, transport)
- Manage budgets, profiltability checks, and cost-control measures
- Line-manage a direct report (Account Manager/Senior Account Executive) when required
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Creative & Production Coordination
- Brief and oversee creative resources, ensuring alignment with briefs
- Collaborate to source all production/technical elements
- ensure ongoing status updates and sign-off on key project stages
Financial Governance
- Produce accurate estimates, budgets, and forecasts (for new/existing clients)
- Reconcile project budgets (third-party & time) and alert on overspends
- Obtain client approvals for cost changes via updated Scope of Work
- Keep Finance Director and Client Services Director informed on profit margins
- Manage updates in Paprika, purchase orders, and client payments
New Business & Growth
- Contribute to new business opportunities by researching client needs and sector trends
- Identify ** crosslinking** for account potential
- Prepare forecasts on client activity and ensure delivery
Post-Project Oversight
- Write up and distribute detailed meeting notes, debriefs, case studies, and PR-ready material
- Monitor client satisfaction and ROI on delivered projects
Requirements
- Proven experience as an Account Manager, Senior Account Manager, or equivalent in experiential/brand activation/speCIALiSED events agency settings
- Strong project management skills with attention to budgets, timelines, and cross-departmental alignment
- Ability to build rapport and manage client relationships professionally and creatively
- Financial acumen (budgeting, forecasting, cost control)
- Experience in Vendor/Supplier management on live/physical projects
- Passionate about emerging trends in brand engagement/experiential – knowledge of industry tools (e.g., Paprika) is a plus
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Benefits
- Hybrid working from our exciting London HQ (with opportunities for in-person collaboration)
- Strong client-facing project autonomy (grow from lead management to full ownership)
- Contribute to ** هيل client deliverables and ongoing business development
- Opportunities to mentor juniors and act as an Account Lead
- Access to agency growth targets and a strong, supportive team culture
- Exposure to cutting-edge experiential practices and wellness-driven work environment
Performance Expectations
Success Metrics:
✅ 80%+ of client projects delivered on-time, in-budget, with zero excess costs ✅ All project reconciliations entered in Paprika within three weeks ✅ Zero deviations from client-approved briefs (first-time delivery) ✅ Target billings met per client agreement ✅ Agreed gross profit margin achieved per project ✅ 95%+ of forecasted utilization rate achieved via accurate timesheet tracking ✅ High attendance/punctuality rate (90-100%)
Company Values Incorporated:
- Be Curious – Acknowledge and grow through continuous learning
- Be Awesome – Push boundaries, embrace risks, and learn from failure
- Be Collaborative – Teamwork to optimise creativity and problem-solving
- Do The Right Thing – Ethical practices above all else
Strategic Impact:
⚡ Contribute to 70%+ new-business win rate ⚡ Help achieve annual gross income targets ⚡ Further develop teams while embodying our selfless and ambitious culture 📌 See We Are Collider in action: www.wearecollider.com
Apply Now (if you excel in blending account strategy with on-the-ground execution)
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