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Job Description
Objectives
As a Member Of The Empyrean Team You Will
- Implement development solutions for internal and external clients (Essential)
- Provide 1st and 2nd line support for our clients (Essential)
- Work with the team to ensure the best outcomes for users and the client (Essential)
- Adopt a start-up mentality, work collaboratively, and help drive growth (Desirable)
Tasks
Implement development solutions for internal and external clients
- Review agreed specifications and use them to design, code, test and document programmes or scripts of varying complexity, using the right standards and tools.
- Assist with scoping and preparing estimates for completion of development work.
- Contribute to technical architectural decisions where required.
- Write clean, secure code following a test-driven approach, that is open by default and easy for others to reuse.
- Review code written by other team members and provide constructive feedback where necessary.
- Keep monitoring and reporting software, such as Jira, up to date so that progress can be followed and the team can work collaboratively.
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Provide 1st and 2nd line support for our clients
- Provide a quality support service to clients, fixing faults following agreed procedures, in a timely manner.
- Carry out agreed infrastructure maintenance tasks in the required timescale.
- Carry out security reviews and agreed remedial work.
- Communicate with the team and clients, and keep service desk software up to date with progress.
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Work with the team to ensure the best outcome for the client
- Highlight areas for improvement in legacy code and provide solutions.
- Share knowledge with the team to ensure others are able to pick up tasks.
- Provide mentorship to others in the team.
- Be flexible and assist the team as needed.
Adopt a start-up mentality, work collaboratively, and help drive growth
- Be flexible and constantly look for opportunities to improve everything we do.
- Help to define and track our objectives and key results (OKRs).
- Build strong networks within the ED to spot and capitalise on opportunities to get involved in projects that others are leading.
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Skills
Web Development
Software Design
Coding
Testing
Documentation
Technical Architecture
Clean Code
Test-Driven Development
Code Review
Jira
1st Line Support
2nd Line Support
Infrastructure Maintenance
Security Review
Mentorship
Agile
Location