NiX by Nicola Harding
Website & Content Executive (Shopify)
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About Us
Nicola Harding & Co is a recognised authority on creating liveable, soulful places, characterised by colour, attention to detail, and an eclectic mix of found items.
NiX by Nicola Harding (NiX Living Ltd) is the new product business created by Nicola and her husband Andy (CEO), with the vision to “create beautifully useful products, made the right way, that are aspirational but accessible to many and last for generations”.
You will be part of a friendly, dynamic team, working in a stimulating, open plan, studio environment. We take great care to look after each member of the team and to promote their professional development. As well as a talented interior design team, we have dedicated procurement and finance teams to support our design activities.
The business operates primarily through a UK hosted ecommerce website with a Studio Showroom based on Lonsdale Road in Queens Park.
Position Overview
As our Ecommerce & Content Executive, you'll own the day-to-day running of our ecommerce website, using Shopify - making sure it's accurate, on-brand, and easy to shop. You'll also edit and quality-check our product and site copy for accuracy, consistency, and brand tone.
Reporting to the Head of Marketing and working closely with the external developer, SEO consultant, operations, and sales teams, this role is central to how customers experience NiX by Nicola Harding online.
Responsibilities
E-Commerce & Website Management
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- Manage and maintain all website content, ensuring accuracy and alignment with brand identity and seasonal direction.
- Liaise with our developer to brief and check site changes and fixes.
- Upload and optimise new products, ensuring accurate descriptions, categorisation, and correctly placed imagery.
- Own the product catalogue on-site, keeping listings, pricing, and availability accurate and up to date. Implement up and cross-selling opportunities.
- Work closely with the operations team to ensure product launches are timely and accurate.
- Monitor site content for broken links, outdated information, and formatting issues.
Content & Copy Quality
- Edit and quality-check product and website copy for accuracy, clarity, and consistent brand tone.
- Ensure all on-site copy, including product listings, category pages, and landing pages, is accurate, on-brand, and error-free.
- Note: Blog content is outsourced; email and social copy remain owned by the Marketing Assistant.
On-Page SEO/GEO (Implementation)
- Implement on-page SEO/GEO direction provided by the SEO consultant - target keywords, meta titles/descriptions, alt text, and internal linking - across product listings, blogs, and campaign content.
- Apply agreed keyword and structural guidance to new and existing pages; escalate to the SEO consultant for strategic direction rather than setting it independently.
Analytics, Strategy & Growth
- Analyse content and campaign performance to inform ongoing strategy.
- Support digital marketing initiatives across paid, owned, and earned channels, focusing on customer engagement and retention.
- Collaborate with the wider team to identify growth opportunities and enhance user experience.
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Key Skills & Attributes
- Proven, hands-on experience managing an ecommerce brand using Shopify is a must. Should be comfortable managing listings, collections, pages, and making day-to-day site edits.
- Comfortable scoping and briefing technical issues or change requests clearly to a developer, and checking fixes once implemented.
- Working knowledge of HTML, sufficient to make basic edits to web pages, templates, and email/blog embeds without needing developer support for minor changes.
- Confident, clear writer and editor, able to quality-check and refine copy for accuracy and brand-appropriate tone.
- Comfortable applying on-page SEO guidance from a specialist and reading analytics (GA4).
- Organised self-starter, comfortable managing multiple ongoing updates and deadlines with great attention to detail.
- Experience working within the luxury, interiors, or design industry is highly desirable: this typically brings the visual judgement and aesthetic sensibility (an "eye" for what looks right on-brand) that's critical to this role's success, even though the role itself is not a design position.
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