Perform Digital Media (PDM)
Website Development & CRO Project Manager
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Perform Digital Media (PDM) | Full-time | Remote | Regions: UK, EU only.
Salary: DOE
As proud Shopify Plus Partners, we’ve designed and developed for brands including MasterChef, OTTY, The Roxor Group, and many more. Our builds don’t just look good, they’re engineered to convert paid traffic and grow revenue.
We’re now at the stage where our website department needs a leader, not just a manager. Someone to own the client relationships, own the delivery, own the retainers, and ultimately shape how this department grows. If you’ve been waiting for a role where you get to build something rather than inherit it, this is it.
What you’ll own:
Client Relationships, End to End
- Full ownership of the client relationship pre, during, and post project
- Lead discovery, scoping, and kick-off conversations with confidence
- Advise clients on the right Shopify plan for their business
- Turn feedback into structured action and keep projects moving without friction
Project Delivery
- End-to-end ownership of Shopify and Shopify Plus builds
- Clear milestones, tight timelines, no scope drift
- Multiple projects running in parallel without losing structure
- Oversight of platform migrations to and from Shopify, working alongside our data engineer
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Retainers and Ongoing Growth
- Own our post-launch retainers: ongoing development, maintenance, and CRO
- Structure retainers that deliver genuine value to clients and healthy margin to the agency
- Spot opportunities to grow accounts through CRO, UX, and performance improvements
Department Leadership
- Coordinate our lean team of 2 designers, 2 developers, and 1 data engineer
- Build the processes, documentation, and handoffs the department runs on
- Shape how we scope, price, resource, and deliver as we scale
- Make the department yours: we want your fingerprints on how it operates
What we’re looking for
- Significant hands-on experience with Shopify as a platform, ideally Shopify Plus
- A background in ongoing website retainers and CRO retainers, and a clear understanding of how post-development work drives agency revenue
- Strong understanding of data and platform migrations to and from Shopify
- Solid eCommerce grounding: you understand AOV, CVR, UX, and what makes a store perform
- Confident client communicator at every stage: pre-sale, in-flight, and post-launch
- Commercially aware: you protect margin, not just timelines
- Someone who wants to grow a department, not just run projects through it
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Who this role suits
- You’re hungry to grow your career and take on real ownership
- You want direct influence over how a department operates, not a rigid playbook handed to you
- You’re excited by the pace of one of the fastest-growing agencies in the UK
- You want to join a culture where team members stay for years, not months
Why PDM?
- Work with ambitious D2C brands scaling hard
- Direct exposure to full performance strategy: paid, retention, and CRO
- A genuine seat at the table as the agency scales
- The chance to build a department in your image, backed by a team that’s already delivering
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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