AccorHotel
Wedding and Events Coordinator - full time
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Wedding and Events Coordinator - full time
Weddings and Events Coordinator
Mercure Newcastle George Washington Hotel Golf & Spa
Company Description
The Mercure Newcastle George Washington Hotel Golf & Spa is an independently owned 4-star hotel, golf, and leisure complex located on the outskirts of Newcastle upon Tyne. As a member of the Accor network, we operate under a group spanning over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.
Our commitment is built around:
- Belief in you and your potential.
- Development opportunities for career growth within a supportive environment.
- Creating positive, memorable experiences for customers, colleagues, and our planet through our responsible hospitality vision.
Let your heart guide you—become a Heartist® and thrive in this ambitious, fast-paced world.
About the Role
We are seeking a highly experienced and dynamic Hotel Wedding & Events Coordinator to join our team.
Primary Responsibilities:
- Play a pivotal role in delivering exceptional, seamless wedding and event experiences for couples and clients.
- Oversee every stage of wedding and event planning, from initial consultations to execution, ensuring alignment with the couple’s vision.
- Utilise strong organisational skills and attention to detail to coordinate all wedding and event logistical aspects.
- Act as a key communication hub with vendors, guests, and team members, resolving issues proactively.
- Work evenings and weekends occasionally to support event timelines.
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You will also:
- Perform independent, confidential administrative duties to support the team.
- Manage multiple complex tasks with discretion and professionalism.
- Maintain effective client-vendor relationships while prioritising satisfaction.
Your Skills & Experience
To excel in this role, you will need:
- Strong multitasking abilities to handle high-pressure environments.
- Exceptional organisational skills for managing timelines and multiple projects.
- Exceptional communication skills for liaising with clients, vendors, and colleagues.
- Relevant hospitality or event-related experience (e.g., hotel management, restaurant operations).
- Commercial awareness to maximise revenue and upsell services when appropriate.
- Time management and discretion to prioritise confidential tasks efficiently.
- Proficiency with computer software for administrative operations.
A passion for creating unforgettable experiences—especially for weddings—is essential.
What’s In It For You?
- Competitive salary and statutory pension scheme.
- Exclusive hotel discounts worldwide.
- Food on shift provided during working hours.
- Access to the on-site benefitals canteen.
- Free on-site parking.
- Employee benefit card for discounted stays worldwide across the Accor network.
- Learning programs through Accor Academies for personal and professional growth.
- Career development opportunities within the property and across the globe.
- ** chance to contribute through Corporate Social Responsibility (CSR) initiatives, including Planet 21, our sustainability program.
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Key Tasks
- Respond promptly to phone, email, and social media enquiries for accommodations and weddings.
- Schedule and conduct vendor meetings and client consultations for weddings and events.
- Negotiate vendor contracts (florists, caterers, photographers, venues).
- Host wedding open days and external meetings as needed.
- Organise administrative systems to support seamless event operations.
- Maintain department records and provide key information to the team.
Working Environment & Team
- Team structure: Work as part of a team of four in the Sales Office, supporting and covering shifts collaboratively.
- Flexibility: Your role may require adjusting to cover holidays and absences.
Our Commitment to Diversity & Inclusion
We encourage diverse talent and are committed to fostering an environment where everyone can flourish.
Job Category: Sales & Marketing Type: Permanent Schedule: Full-Time
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