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Welfare Adviser
Make a Meaningful Impact Behind the Scenes at Capital City College
Are you ready to make an impact at one of London’s leading Further Education providers? Capital City College is looking for a skilled welfare adviser to support and drive key operational functions, helping shape the future of education in the heart of London.
About The Role
This role is offered on a term-time only, fixed-term basis (40 hours). The contract ends on 18 December 2026.
The Welfare Adviser is responsible for supporting and promoting the overall welfare of students, ensuring they receive guidance and assistance to succeed academically and personally. The role includes providing practical and pastoral support to learners.
About The Team
You will join a friendly, professional team committed to delivering high-quality support across the college. Together, you’ll contribute to a positive and inclusive environment where everyone feels valued.
You will be collaborating with a dynamic and supportive team of four colleagues, all dedicated to excellence. The team thrives on a strong collaborative culture, sharing best practices and innovative approaches.
About You
We’re seeking a reliable and motivated individual who takes pride in delivering excellent service. Ideal candidates should possess:
- Strong organisational skills to manage multiple tasks with accuracy and efficiency
- Clear and professional communication skills
- Experience dealing with wide-ranging welfare issues, including:
- Health
- Financial hardship
- Housing
- Personal crisis management
- A sound understanding of Data Protection and information-sharing regulations
- A proactive attitude and willingness to learn and adapt
- Experience in a similar role
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About Us
Capital City College (CCC) is one of the UK’s largest Further Education colleges, serving over 35,000 students annually across 12 London campuses. Through curriculum innovation and an unwavering focus on student experience, we empower learners to progress in their careers or pursue higher education.
Our approach combines resilient financial practices with a dedication to diversity, inclusivity, and excellence, positively impacting lives across London.
Why Join Capital City College?
Benefits
This role offers an opportunity to join a passionate, purpose-driven team that prioritises learners. Our comprehensive benefits package includes:
- Membership of the Local Government Pension Scheme
- Access to TELLUS—our discount and wellbeing platform
- Participation in the Cycle to Work scheme
- Interest-free season ticket loans for public transport
- Annual eye tests and contributions towards spectacles
- Flu vaccinations and access to occupational health services
- Medicash health plans, including:
- Cashback on everyday medical expenses
- Wellbeing tools for you and your family
- Generous annual leave entitlement, including one Relaxation Day per year
- Five Continuous Professional Development (CPD) days for personal growth
Our Commitment to Equality and Safeguarding
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We proudly stand as a diverse and inclusive organisation, welcoming applications from all backgrounds. Our mission is to create a safe and respectful work environment.
All roles require the successful candidate to undergo a DBS check, with some positions needing an Enhanced Disclosure due to safeguarding responsibilities.
Our Values
To create a future that’s uniquely yours.
As London’s largest further and higher education college, we deliver quality, innovative frameworks and state-of-the-art facilities tailored to your interests. With partnerships in industry and academia, we open doors to real-world opportunities.
Studying at CCC isn’t just about success on paper—it’s about belonging. Embrace our diverse and vibrant community, where every perspective matters, and collaboration drives achievement.
Within our environment, we:
- Get to know you—better than our competitors.
- Champion inclusivity—creating an atmosphere where you feel valued.
- Stand by you—equipping you with hands-on support.
Our approach—practical, personal, and inspiring—helps you become more than you thought possible.
Values in Action:
- Real-life learning: Applying skills and knowledge to real-world situations.
- Connected community: A welcoming culture where support and confidence grow.
- Expanded horizons: Transforming aspiration into attainable achievement.
Apply Today!
Join the Capital City College team and make a tangible difference in your dynamic education community today! Empower learners—and your future—by contributing your expertise.
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