Citizens Advice
Welfare Benefits Worker
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
How we use cookies to help you
It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site.
As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you.
You can find out more about the cookies we use.
How we use cookies to help you
We use essential cookies to make our site work.
We'd Also Like To Use Some Additional Cookies To
- see what help people need most, so we can make our site better
- help us campaign for changes that make things fairer for everyone
- let you watch videos on the site
Find out more about how we use cookies and keep your data safe.
Choose cookies
You’ve accepted additional cookies. You can change your cookie settings at any time
You’ve rejected additional cookies. You can change your cookie settings at any time
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
CABR is a fast-growing Citizens Advice Service and we are looking for an enthusiastic full-time Welfare Benefits Worker to join our team. In the last four years, we have tripled our turnover, moved from delivery at one site to having thirteen outreaches, and have doubled the number of clients we are seeing.
We now want to build up a much-needed Welfare Rights Unit. We have a small unit of volunteers who support clients with appeals, and our next stage is to build a volunteer-based form-filling service. Whilst holding a small caseload of your own, it is the development of this service that would be your principal task.
To be successful you will need to be a qualified Citizens Advice Adviser, preferably with experience of delivering Benefits casework, and to be able to develop and lead volunteers. If the longer-term Welfare Rights Unit project interests you but this post would not be an option for you as it stands, we would also welcome a conversation.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our service operates to very high standards, but we also work hard to make it an enjoyable and supportive work environment. We also offer a generous leave package and a 6% pension contribution and will consider part-time applicants.
If this sounds like a team you would fit into, please email your updated CV and a covering letter to Chris Roberts, Chief Executive at vacancies@cabr.org.uk using the email title “Benefits vacancy”.
Applications close at Midnight on Sunday 2nd August. Provisionally interviews are planned for Thursday 13th August.
Due to the potential number of applicants, we are sorry, but we will not be able to enter into correspondence or discussion with unsuccessful candidates.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills