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Welfare Rights Advisor, HARRIS HILL

London
Posted about 10 hours ago
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Harris Hill Recruitment Opportunity

Harris Hill is working in partnership with a leading organisation supporting people living with HIV to recruit a Welfare Rights Advisor. This is an opportunity to join a purpose-driven team providing practical advice, advocacy, and support to help people navigate complex welfare and benefits systems and maximise their income.

Role Overview

The role is predominantly remote, with the successful candidate required to attend HIV clinics across central London one day per week, usually for a half day, as part of an outreach-based service. The position is offered on a one-year contract, with the possibility of extension, and can be full-time or part-time, with a minimum commitment of two days per week.

Key Responsibilities

As Welfare Rights Advisor, you will:

  • Provide high-quality one-to-one welfare benefits advice and support to clients, assessing their needs, developing action plans, and helping them access the financial support to which they are entitled.
  • Support clients with welfare forms, advocacy, and tribunal attendance where required.
  • Make appropriate referrals to other specialist services.
  • Work closely with health and social care organisations.
  • Deliver outreach in HIV clinics.
  • Organise workshops and training sessions for frontline professionals and NHS staff.
  • Provide updates to colleagues on welfare and benefits legislation.
  • Support and develop volunteers.
  • Contribute to drop-in sessions.
  • Ensure that client records, monitoring information, and reports are maintained accurately and effectively.

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Qualifications and Skills

You will be a qualified welfare rights adviser with at least two years’ experience providing welfare and benefits advice to vulnerable groups, alongside a strong understanding of the UK welfare and benefits system. You will bring:

  • Excellent communication, numerical, and IT skills.
  • A high level of accuracy and attention to detail.
  • The ability to manage competing priorities while working independently.
  • Empathy, patience, tact, and emotional resilience.
  • A genuine commitment to equality and the rights of people living with HIV.

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Experience of casework systems, volunteer support, group facilitation, or specialist areas such as housing, debt management, or income maximisation would be advantageous, as would knowledge of Salesforce or languages in addition to English.

Application Process

To apply, please submit your up-to-date CV by 09 August 2026 at 23:59. Cover letters are not needed.

Please note, only successful applicants will be contacted with further information.

About Harris Hill

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality, and other protected characteristics.

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Skills

Welfare Rights Advice
Benefits Advice
Advocacy
Casework
Income Maximisation
Client Support
Workshop Facilitation
Training Delivery
Communication Skills
Numerical Skills
IT Skills
Attention To Detail
Salesforce
Debt Management
Housing Advice
Volunteer Support

Location

London, England, United Kingdom

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