Arriva Group
Wellbeing & Belonging Partner
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Wellbeing & Belonging Partner
Closing date for applications: Friday 24th July 2026
Purpose of Job
To embed equity, diversity, inclusion and belonging across CrossCountry by shaping inclusive practice, strengthening culture and values and enabling leaders to deliver fair outcomes. The role provides expert advice on ED&I, uses data and insight to identify priorities and leads practical interventions that improve colleague experience, representation and inclusion across the organisation.
Principal Accountabilities
- Lead the development and delivery of inclusion and belonging plans aligned to business priorities and the colleague engagement strategy.
- Embed inclusive-by-design practice across people processes (recruitment, development, policy application and ER decision-making) through partnership with HR and leaders.
- Provide expert advice and coaching to leaders on inclusive leadership, behaviours, culture and values, supporting effective interventions where required.
- Analyse ED&I and engagement data to identify trends, gaps and hotspots; design evidence-based actions and track measurable outcomes.
- Support the development of inclusive communications and engagement activity, ensuring accessibility and representation in messaging and materials.
- Coordinate inclusion initiatives, campaigns and governance forums as required, ensuring activity is practical, credible and sustainable.
- Work collaboratively with Trade Union representatives and colleague networks where appropriate to strengthen trust, fairness and belonging.
- Provide regular reporting to senior stakeholders on progress, risks and recommended actions, ensuring transparency and accountability.
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Experience, Knowledge, Qualifications & Training
Essential:
- Demonstrable experience delivering ED&I strategy and initiatives within a complex organisation.
- Strong understanding of inclusive leadership, culture change and the use of data and insight to drive action.
- Ability to influence and challenge constructively across all levels, including senior stakeholders.
- Excellent communication skills and ability to translate concepts into practical interventions.
- Experience designing and measuring initiatives and embedding inclusion across organisational processes.
Desirable:
- CIPD qualification or specialist ED&I qualification/experience.
- Experience in unionised and/or safety-critical environments.
Diversity & Inclusion
At CrossCountry, we believe our people should reflect the diverse communities we serve. Inclusion isn’t just part of our strategy — it’s central to our success. We’re committed to creating a workplace where everyone feels valued, respected, and supported to be their best.
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About Arriva:
Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day.
The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe.
Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania.
Thanks for your interest in working on our team!! Our expansion is opening up exciting prospects! As our team grows, we’re on the lookout for the brightest talent to join us. Our ongoing success hinges on this! After reviewing our available positions, we encourage you to apply to those that resonate with your skills. Stay updated on your application status and be alerted to new opportunities that capture your interest! We’re grateful for your consideration to become a part of our dynamic team!
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