Kaplan International
Wellbeing Coordinator
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Wellbeing Coordinator
Location: Kaplan Living, Bournemouth Working Pattern: Part Time (50 hours per month) Contract Type: 12-Month Fixed Term Contract Live-in Position: Successful applicant must be a student Salary: £13.45 per hour
About the Role
We are looking for a Wellbeing Coordinator to join our team at Kaplan Living Bournemouth, ensuring our students feel safe, supported, and integrated within the residential community.
Role Summary
As the Wellbeing Coordinator, your primary responsibilities will include promoting resident welfare, ensuring compliance with policies, collaborating on safeguarding duties, fostering a welcoming environment, and leading key orientation and induction programmes—particularly for younger students (U18). This is an ideal opportunity for someone passionate about supporting young people while developing their career in a well-recognised education leader.
Responsibilities
- Develop and maintain compliant knowledge of guidelines and protocols in all operational areas
- Uphold student welfare and ensure adherence to:
- Kaplan UK Pathways Student Code of Conduct
- Residence Behaviour Policies
- Share responsibilities for safeguarding and duty of care for students in residential accommodation, working closely with college staff
Core Duties
- Collaborate with college and residence teams to cultivate a welcoming, secure, and supportive community for students
- Provide timely, clear responses via email and other communication channels to resolve issues effectively
- Attend regular safeguarding meetings (online/facial)
- Facilitate Welcome Week introductory sessions for new student arrivals each academic cohort
- Lead U18 student orientation/programme to ease transitions, address individual needs, and ensure lasting integration over their stay
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What We Look for in a Candidate
We are seeking an individual who:
- Demonstrates genuine commitment to the welfare of young people
- Has open and approachable communication with confidence in diverse environments
- Is empathetic, patient, and possesses exceptional listening skills (especially across cultures)
- Excels in multi-channel communication, including:
- Clear spoken English with adaptable language suitable for non-native speakers
- Ability to interpret and articulate information accurately
- Writing detailed incident reports professionally
- Can quickly identify when additional support is needed
- Demonstrates proactive initiative by escalating and following-through to resolutions
- Is open to growth and committed to adherence with established safety protocols
- Builds rapid trust with students, colleagues, and the wider team
- Operates effectively in cross-team collaboration, ensuring seamless information sharing
- Represents Kaplan Pathways in a positive light
About Kaplan Living
Part of Kaplan Inc., one of the world’s foremost education businesses, Kaplan Living is a leading provider of purpose-built student accommodation in the UK. We serve primarily Kaplan International Pathways Colleges and Kaplan International English Schools, along with university and independent rental accommodation.
Benefits
- Competitive salary
- Part-time flexibility (hybrid/home working where feasible)
- Career progression opportunities
- *Yearly leave entitlement (28 days, prorated for part-time)
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Comprehensive Benefits Package:
- Discounts on Kaplan courses for yourself and family
- 24/7 confidential helpline offering counselling and psychological support
- Employer pension contributions
- Enhanced maternity/adoption/shared parental/paternity/partner pay (significantly above UK legal minimum)
- Medicash Health Cash Plan
*Pro-rata entitlement applies."
How to Apply
Submit your CV and cover letter by 11:00 PM on Friday, 10 July 2026. Early applications are encouraged, as the role may close before the deadline.
Additional Information
Safeguarding Commitment
Kaplan is fully committed to safeguarding young people and expects all candidates to uphold the same principles. Under 18-year-old students in this role are legally exempt from the Rehabilitation of Offenders Act 1974 considerations.
- Enhanced DBS Check: Mandatory due to working with young persons.
- Teaching Regulation Agency (TRA): A Prohibition from Teaching check may be required for roles involving additional responsibilities.
If disqualified, you are prohibited under law from applying for further consideration.
Support & Inclusivity
- Recruitment Team: Please send any queries about applications via: kaplanstaff.recruitment@kaplan.com
Kaplan International is an equal-opportunity employer and values diversity. Applications are welcome from individuals regardless of background or status.
Post-application, applicants can request adaptations under our Disability Confident Scheme or disclose disabilities for consideration.
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