TEKsystems
Windows Automation & Platform Engineer
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Windows Automation & Platform Engineer (Majesco) - Fully remote
About the Role
We are seeking a Windows Automation & Platform Engineer to join a team supporting a business-critical Majesco-based billing platform. This role is focused on ensuring the stability, availability, performance, and continuous improvement of a highly available Windows server environment that supports core customer operations.
You'll play a key role in platform support, automation, monitoring, incident resolution, patch management, and operational excellence. The ideal candidate will combine strong Windows infrastructure expertise with a passion for automation and continuous improvement. Experience with Majesco is advantageous but not essential.
Key Responsibilities
- Support and maintain a highly available Windows-based production environment operating 24/7.
- Manage and administer clustered Windows server environments supporting critical business applications.
- Develop and enhance automation solutions to improve operational efficiency and reduce manual intervention.
- Create automated remediation and self-healing processes for common platform issues.
- Build and maintain monitoring, alerting, and performance management capabilities.
- Investigate platform incidents, performance issues, and service disruptions, performing root cause analysis and implementing permanent fixes.
- Support Windows and application patching activities, ensuring minimal business impact.
- Assist with platform provisioning, deployment, and environment management.
- Support application integrations and troubleshoot synchronization or data-related issues.
- Work with development and business teams to support safe promotion of changes from development through to production environments.
- Drive continuous improvement initiatives to increase platform stability, resilience, and operational effectiveness.
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Required Skills & Experience
- Strong Experience administering and supporting Windows Server environments.
- Hands-on Experience with PowerShell and automation scripting.
- Experience supporting business-critical production systems.
- Strong troubleshooting and incident management skills.
- Experience with monitoring, alerting, and performance management tools.
- Knowledge of high availability, server clustering, load balancing, and infrastructure resilience.
- Experience implementing operational automation and process improvements.
- Understanding of release, deployment, and change management processes.
- Excellent problem-solving and analytical skills.
Desirable Skills & Experience
- Experience supporting Majesco applications or platforms.
- Background within insurance, financial services, or other highly regulated environments.
- Experience supporting enterprise application integrations.
- Familiarity with SQL and data investigation activities.
- Experience with ITIL-based support environments.
- Knowledge of DevOps and Infrastructure as Code practices.
What We're Looking For
We're looking for someone who enjoys solving complex operational challenges, automating repetitive tasks, and improving platform reliability. Whether your background is primarily Windows Infrastructure with strong automation skills or you bring direct Majesco experience, we'd love to hear from you.
This is an excellent opportunity to join a team responsible for a critical customer-facing platform and make a significant impact on its stability, performance, and future evolution.
Job Title: Windows Automation & Platform Engineer
Location: Belfast, UK
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited. Level 1, The Chase, Carmanhall Road, Sandyford, Dublin 18, Ireland. No. 909257. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.
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To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland, and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland, and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA, or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield, or the Swiss-U.S. Privacy Shield.
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