Royal Borough of Windsor and Maidenhead
Windsor Library Adviser
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We have a great opportunity for a part-time Library Advisor to join us!
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The library service takes pride in its exceptional team of dedicated professionals who are passionate about providing quality library services to the community. This is an excellent opportunity for an enthusiastic Library Advisor to join our Library and Resident Contact (Face to Face) team.
The Role
As part of the wider Library and Resident Services Team you will have a key role in delivering day to day library service at RBWM libraries.
Your Role Will Involve
- Delivering excellent customer service to library customers
- Dealing with enquiries including council customer services and general community signposting and support services
- Working with partners
- Facilitating the use of library spaces by other organisations to deliver support services whilst generating income
- Assisting customers with digital support
What We Are Looking For
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We are looking for someone who is well connected within the Windsor community, with an excellent understanding of local groups, organisations and events. You will use your networks and local knowledge to shape engaging library activities and help attract new audiences into the library.
- A love of books and reading
- An understanding of the value of the public library service to communities and individuals
- Excellent digital skills and the ability to show people how to use a variety of digital devices
- You will need to be able to work at any location in the Borough and to do physical work such as carrying boxes of books, pushing loaded book trolleys and being on your feet walking between floors and across the library for extended periods of time
- Someone who loves helping people
What We Offer
- 32 days annual leave plus bank holidays and option to purchase
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the libraries.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative
- Employee Assistance Programme providing counselling, advice and
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
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RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
If you wish to discuss this position informally, please contact:
Maggie Ross, Library and Resident Contact Team Leader - Operations on Maggie.ross@RBWM.gov.uk or 01628796461
Angela Huisman, Library and Resident Contact (Face to Face) Lead, on Angela.Huisman@RBWM.gov.uk or 01628 685641.
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