Muuza
Women's Health Community Manager
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📌 Company Description
Muuza is an AI-driven vaginal health triage platform that helps people quickly understand symptoms and access more accurate care. In under three minutes, users receive structured guidance that supports informed conversations with clinicians and faster next steps.
Muuza is dedicated to removing confusion, stigma, and delays in care by combining medical expertise with intuitive technology. The team is mission-driven, focused on improving experiences and outcomes in women’s and vaginal health. Joining Muuza means contributing to an early-stage, impact-focused health technology company.
This is a part-time remote contract role—ideal for a health professional who wants meaningful, flexible work at the intersection of femtech, AI, and community care.
## 🌟 Role Description
Women’s Health Community Manager (Remote, Contract)
The Community Manager will build, nurture, and moderate online communities focused on vaginal and women’s health, ensuring conversations are respectful, inclusive, and aligned with Muuza’s mission. Daily responsibilities include:
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- Creating and scheduling educational and engaging content across social platforms.
- Responding to community questions and comments, while escalating complex queries to internal teams.
- Identifying common themes or needs and sharing insights with the product and clinical teams.
- Coordinating virtual events or live sessions, collaborating with advocates, and partners.
- Tracking engagement metrics to refine community strategy.
The ideal candidate is:
- Comfortable discussing sensitive health topics with empathy.
- Skilled in representing Muuza’s voice consistently across all channels.
## 📋 Qualifications
- Experience building and managing online communities, including:
- Moderating discussions.
- Enforcing community guidelines.
- Fostering an inclusive, supportive environment.
- Strong written communication skills, with the ability to craft clear, empathetic, and accurate messages about sensitive health topics for diverse audiences.
- Background or strong interest in women’s and vaginal health, sexual and reproductive health, or digital health.
- Experience working with health-focused or mission-driven organisations is a plus.
- Familiarity with:
- Social media platforms.
- Content scheduling tools.
- Basic analytics and community engagement tactics (e.g., polls, Q&A sessions, live events).
- Ability to:
- Work independently in a remote setting.
- Manage multiple priorities.
- Collaborate effectively with product, clinical, and marketing stakeholders.
- Comfort working with AI- or tech-enabled products.
- Cultural competency and sensitivity in engaging communities around gender, sexuality, and health.
- Commitment to non-discriminatory, inclusive communication.
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