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We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
We’re searching for a Workday Analyst to join us on a permanent basis working hybrid including 3 days a week in our Coventry office.
Job Purpose
To act as a Workday subject matter expert, supporting the effective configuration, maintenance and continuous improvement of Workday processes that enable a high-quality colleague experience and meet business and service level requirements.
- To support Workday configuration, business process design, testing, troubleshooting, reporting and release management across agreed functional areas, ensuring system changes are assessed, controlled and implemented effectively.
- To support the Head of HR Systems in maintaining data integrity, optimising Workday processes, delivering required reporting and insights, and implementing enhancements and controls that reduce risk and improve service delivery.
Essential Knowledge, Skills, Qualifications and Experience
- Minimum of 3+ years of focused Workday configuration or support experience, with a strong understanding of system flows, business process design, security, integrations and Workday operational support.
- Strong Workday reporting knowledge, including experience of creating, maintaining and troubleshooting reports to support operational, audit, data quality and business requirements.
- Experience of analysing system requirements, process mapping, test planning and defect resolution and creating calculated fields, with the ability to manage multiple priorities and deliver system improvements effectively through structured project delivery and change management.
- Strong understanding of HR systems controls, data governance, audit requirements, data protection obligations including GDPR, and the importance of data accuracy and confidentiality.
- Excellent problem solving and analytical skills, with the ability to investigate system issues, identify root causes and recommend practical solutions.
- Strong interpersonal and stakeholder management skills, with the ability to advise on Workday system issues and build effective working relationships across HR, Payroll, Finance, IT and third-party providers.
- Excellent attention to detail and a strong focus on accuracy, with the ability to manage sensitive people data and prioritise work effectively within a fast-paced environment.
- Knowledge of agile delivery methods, process improvement techniques, and core project and change management principles, with the ability to support the successful delivery and adoption of system changes.
Desirable Knowledge and Experience
- Experience supporting Workday Payroll, Time and Absence would be advantageous.
- Experience of AI and automation in HR system environments, with the ability to identify opportunities to improve efficiency, accuracy, controls or user experience, would be desirable.
- Experience supporting or working with Workday integrations, interfaces and downstream data dependencies would be desirable.
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Key Result Areas
- Act as a Workday specialist, supporting configuration, business processes and operational activity to ensure agreed HR system services are delivered accurately, on time and in line with business requirements.
- Own ongoing post-production support, ticket triage, issue resolution, defect management and enhancement activity for agreed Workday functionality, working with the Head of HR Systems to prioritise the backlog according to business need and risk.
- Analyse, design, test and implement Workday system changes, ensuring impacts across business processes, security, integrations, reporting and downstream processes are understood and controlled, with clear test plans, test scripts and business sign-off where required.
- Support Workday biannual release management, including reviewing release content, assessing impacts, coordinating regression testing and user acceptance testing, managing deployment readiness and recommending adoption where beneficial.
- Maintain strong data quality, controls and security within Workday and related systems, supporting audit readiness and compliance with relevant regulations and legislation including GDPR.
- Provide expert guidance, documentation and user support to HR, Payroll and key stakeholders to ensure Workday processes are understood and executed effectively.
- Develop, maintain and troubleshoot Workday reports to meet operational, audit, data quality, service performance and business insight requirements.
- Produce and maintain reporting, reconciliations and status updates relating to system changes, tickets, incidents, service performance and key controls, escalating issues where appropriate.
- Support cyclical HR activity and system events where required, ensuring configuration, reporting, testing and processing impacts are managed effectively.
- Work closely with HR, Payroll, Finance, IT, external providers and wider HR Systems colleagues to maintain and improve integrations and end-to-end process effectiveness.
- Build and maintain strong working relationships with stakeholders across HR, Payroll, Reward, Finance, Digital and external partners to support effective service delivery and change management.
- Support Workday projects and change initiatives by contributing to planning, impact assessment, testing, stakeholder engagement, process improvement activity and implementation readiness.
- Use insights, process knowledge, reporting and best practice to identify opportunities to improve accuracy, simplify and automate processes, strengthen controls and enhance user experience within Workday.
- Keep up to date with Workday best practice and product developments, using vendor resources and support partners to troubleshoot issues and maximise system capability.
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Communications and Working Relationships
- Head of HR Systems, HR Systems team, Payroll team, People Services teams and HR functional experts including Reward and People Operations.
- Finance teams and relevant payroll governance or compliance stakeholders.
- Workday support partners, AMS providers and external payroll or benefit vendors as required.
- UK IT departments, IT Service Desk, Integrations and digital support teams.
- Managers and colleagues across the business who rely on accurate payroll, time, absence and reward data.
- Department heads and stakeholders involved in payroll change, reporting, controls and continuous improvement activity.
- Third-party system and service partners supporting payroll, benefits, time recording and related HR technology processes.
What’s in it for you?
- Competitive Base salary
- Hybrid Working – minimum 3 days at our Binley, Coventry office and 2 days WFH.
- Discretionary bonus
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
Why Choose Us?
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.
- Professional Development - We are invested in your success! You have a real chance to progress- the only limits are your own. Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
- Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
- Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What's Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
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Skills
Workday Configuration
Business Process Design
Reporting
Data Governance
Problem Solving
Analytical Skills
Stakeholder Management
Agile Delivery
Process Improvement
Integration Support
HR Systems Controls
Data Protection
Test Planning
Defect Resolution
Calculated Fields
User Acceptance Testing