Cognizant
Workday Data Consultant - - AMS (Application Managed Services)
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Workday Data Consultant - - AMS (Application Managed Services)
Workday Data Consultant - AMS (Application Managed Services)
The Workday Data Consultant - AMS is a Workday professional with experience supporting data, reporting, and operational processes within a managed services environment.
As a member of the AMS team, you will provide ongoing support, maintenance, enhancement, and optimisation of Workday solutions, helping clients maximise the value of their investment post-go-live. This role is ideal for individuals who thrive in collaborative, fast-paced environments, solving data-related challenges, supporting business users, and driving continuous improvement initiatives.
You will collaborate with functional and technical teams to ensure the accuracy, integrity, and effectiveness of data within Workday.
Responsibilities
- Serve as a Workday Data specialist, providing post-production support and guidance across multiple client engagements.
- Support day-to-day AMS activities, including incident resolution, service requests, enhancements, and problem management.
- Partner closely with clients to understand business requirements and deliver data-focused solutions.
- Analyse, troubleshoot, and resolve data-related issues impacting Workday processes and reporting.
- Support data loads, data maintenance activities, and tenant management using Workday tools and best practices.
- Develop and maintain data validation, reconciliation, and monitoring processes to ensure data integrity.
- Work with clients to improve data quality, cleanse inaccurate records, and support ongoing governance initiatives.
- Assist with data extraction, transformation, and loading (ETL) activities to meet business and operational needs.
- Create and maintain reports, dashboards, and data analysis tools to support client decision-making.
- Conduct root cause analysis and recommend long-term solutions for recurring issues.
- Identify continuous improvement opportunities and contribute to service enhancement initiatives.
- Participate in trend analysis and proactively identify data quality optimisation opportunities.
- Provide subject matter expertise on Workday data management best practices.
- Contribute to internal assets, accelerators, tools, and knowledge-sharing initiatives.
- Participate in on-call support and holiday coverage as required.
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Skills & Requirements
Essential Qualifications
- Bachelor’s degree or equivalent experience in Information Technology, MIS, Business, or a related field.
- Experience supporting ERP, HCM, Financial Management, or SaaS applications in a production support or managed services environment.
- Essential Workday experience (combined project support and post-implementation support).
- Workday certification is highly desirable.
- Proficiency in data conversion, data loading, data reconciliation, and data quality activities.
- Strong Excel proficiency and experience working with large datasets.
- Experience in reporting, data analysis, and supporting business user reporting requirements.
- Working knowledge of SQL, reporting tools, or data analysis tools is advantageous.
Technical & Soft Skills
- Strong analytical and problem-solving skills, with exceptional attention to detail.
- Ability to troubleshoot data issues and identify root causes effectively.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced, managed services environment.
- Capacity to work independently while collaborating effectively in global delivery teams.
- Eligibility for SC Clearance (UK residency requirement: Must have been a UK resident for the past five years and be legally entitled to work in the UK).
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Why Choose Cognizant?
An entrepreneurial environment that welcomes and values your ideas Opportunity to do great work
- Support through outreach programs that empower communities and volunteering initiatives.
- Learning opportunities to meet current and futuristic challenges.
- Global operations, with opportunities in North America, Europe, and Asia Pacific.
- Affinity groups that support and engage diverse professionals.
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Core Values
- Work as One: Collaborate across roles to leverage collective strengths.
- Raise the Bar: Achieve excellence in every task.
- Dare to Innovate: Push boundaries and rethink possibilities.
- Do the Right Thing: Uphold integrity and ethical responsibility.
- Own It: Take responsibility for outcomes within the company, colleagues, and community.
Cognizant Vision
Cognizant (Nasdaq-100: CTSH) engineers modern businesses. As one of the world’s leading professional services companies, we help clients:
- Modernise technology
- Reinvent processes
- Transform experiences
By partnering closely with organisations, we enable them to stay ahead in today’s fast-changing digital landscape.
Workday Practice
Cognizant’s Workday practice was formed in 2020 through the acquisition of Collaborative Solutions, a leading global HR and Financial Management transformation consultancy. Our 1,700+ experts provide end-to-end Workday lifecycle services (advisory, deployment, and post-production) using proprietary tools.
With a global footprint spanning India, China, the Americas, Europe, and the Middle East, we nurture digital talent worldwide to drive innovation and excellence.
Commitment to Inclusion
Cognizant fosters an equal opportunity employment environment for all applicants.
We ensure fair consideration for all based on:
- Race, colour, sex, religion
- Creed, sexual orientation, gender identity
- National origin, disability, genetic information
- Pregnancy, veteran status, or any other characteristic protected by law
Accommodations
For applicants with disabilities requiring assistance in searching for opportunities or submitting applications, please contact CareersNA2@cognizant.com.
Disclaimer
Posters and notices:
- Notice of E-Verify participation
- Right to Work poster
- Know Your Rights: Workplace Discrimination is Illegal
- Pay Transparency Nondiscrimination Provision
- Cognizant EEO Policy
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