Cognizant
Workday Data Consultant - AMS (Application Managed Services)
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Workday Data Consultant - AMS (Application Managed Services)
Workday Data Consultant - AMS (Application Managed Services)
A Workday professional with experience supporting data, reporting, and operational processes within a managed services environment.
As a member of the AMS team, this role involves providing ongoing support, maintenance, enhancement, and optimisation of Workday solutions, helping clients maximise the value of their investment following go-live.
This position suits individuals who thrive in multi-client environments and enjoy:
- Solving data-related challenges
- Supporting business users
- Driving continuous improvement initiatives
The role requires collaboration with functional and technical teams to ensure the accuracy, integrity, and effectiveness of Workday data.
Responsibilities
- Serve as a Workday Data specialist, offering post-production support and guidance across multiple client engagements.
- Support daily AMS activities, including incident management, service requests, enhancements, and problem resolution.
- Partner closely with clients to assess business requirements and deliver data-focused solutions.
- Analyse, troubleshoot, and resolve data-related issues impacting Workday processes and reporting.
- Manage data loads, data maintenance, and tenant management using Workday tools and best practices.
- Develop and maintain data validation, reconciliation, and monitoring processes for data integrity.
- Collaborate with clients to improve data quality, correct inaccurate records, and support ongoing governance.
- Assist with data extraction, transformation, and loading (ETL), supporting business and operational needs.
- Design and maintain reports, dashboards, and data analysis tools for client decision-making.
- Conduct root cause analysis and propose long-term solutions for recurring issues.
- Identify continuous improvement opportunities and contribute to service enhancement initiatives.
- Participate in trend analysis, proactively optimising client processes and data quality.
- Provide subject matter expertise on Workday data management best practices.
- Contribute to internal assets, accelerators, tools, and knowledge-sharing initiatives.
- Participate in on-call support and holiday coverage, as required.
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Skills & Requirements
Education & Experience
- A Bachelor’s degree (or equivalent experience) in Information Technology, MIS, Business, or a related field.
- Experience supporting ERP, HCM, Financial Management, or SaaS applications in production support or managed services.
- Essential: Hands-on experience with Workday.
- Highly desirable: Workday certification.
- Experience in:
- Data conversion, data loading, reconciliation, and quality activities
- Microsoft Excel, including large datasets
- Creating reports, data analysis, and supporting business users
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Technical & Soft Skills
- Strong analytical and problem-solving abilities with an outstanding attention to detail.
- Ability to troubleshoot data issues and identify root causes effectively.
- Excellent communication and stakeholder management.
- Effective multi-priority management in a fast-paced managed services environment.
- Ability to work independently while collaborating in global delivery teams.
Security & Compliance
- Eligible for SC Clearance—must have been a UK resident for the last five years and be legally entitled to work in the UK.
Why Choose Cognizant
Professional Growth & Impact
- Entrepreneurial culture welcoming new ideas.
- Opportunities to deliver great work that matters.
- Outreach programs supporting communities and volunteer initiatives.
- Learning opportunities addressing both current needs and career advancement.
- Global operations with roles across North America, Europe, and Asia Pacific.
- A diverse range of Affinity groups catering to individual needs.
Core Values
- Work as One: Leveraging everyone’s strengths to succeed as a team.
- Raise the Bar: Commitment to excellence in work and delivery.
- Dare to Innovate: Pushing boundaries to reimagine possibilities.
- Do the Right Thing: Leading with ethics and integrity.
- Own It: Taking ownership of outcomes for the company, colleagues, and community.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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