Cognizant
Workday Data Consultant - AMS (Application Managed Services)
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Workday Data Consultant - AMS (Application Managed Services)
Workday Data Consultant - AMS (Application Managed Services)
A Workday professional with experience supporting data, reporting, and operational processes within a managed services environment. Working closely with clients, you will continually enhance, maintain, and support Workday solutions, ensuring their long-term success and usability.
Suitable for individuals who thrive in dynamic environments, solving data challenges, delivering value to businesses, and driving continuous improvement.
About the Role
As a member of the AMS (Application Managed Services) team, the Workday Data Consultant contributes to:
- Reducing data issues in Workday
- Enhancing client experiences
- Optimising processes through continuous improvement
Your role will involve collaborating across technical and functional teams to ensure data accuracy, integrity, and effective use.
Responsibilities
Client-Centric Support
- Serve as a Workday Data specialist, providing post-implementation guidance across diverse client environments.
- Strengthen client relationships by delivering tailored, data-focused solutions.
- Ensure business continuity through proactive incident management, problem resolution, and continuous support.
Operational Maintainance & Reporting
- Monitor and troubleshoot data-related issues in Workday, including processes, reports, and data integrity problems.
- Support data validation, reconciliation processes, and ongoing management to maintain high-quality data.
- Assist in data extraction, transformation, and loading for business decisions and reports.
- Develop, maintain, and enhance dashboards and analytical tools for business intelligence.
Process Improvement & Governance
- Perform root cause analysis and recommend improvements for recurring challenges.
- Drive data governance, accuracy, and quality initiatives with stakeholder collaboration.
- Continuously evaluate and optimise client processes, metadata, and data impacting operations.
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Community Knowledge & Collaboration
- Provide subject-matter expertise on best practices in Workday data management, internally and externally.
- Support internal processes, tools, accelerators, and knowledge-sharing platforms to improve company efficiency.
- Contribute to learning materials and support innovation by identifying trends across client engagements.
- Actively participate in on-call support and holiday coverage duties when needed.
Skills & Requirements
Core Qualifications
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Bachelor’s degree or equivalent qualification in Information Technology, Management Information Systems (MIS), Business, or a related field.
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Essential experience in:
- Supported ERP, HCM (Human Capital Management), Financial Management, or SaaS (Software as a Service) products in a production support/managed services role.
- Workday system – robust hands-on experience.
- Workday certification is highly recommended.
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Workday data-specific expertise, such as:
- Data conversion, loading, reconciliation, and quality management.
- Strong proficiency with Microsoft Excel for data analysis across large or complex datasets.
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Analytical SQL experience or knowledge of data analysis tools (e.g., Power BI, Tableau) is advantageous.
Key Requirements
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Exceptional data troubleshooting ability, including root cause identification to resolve complex cases.
- Excellent communication and stakeholder engagement to bridge departments and teams effectively.
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Cultural Fit & Operational Capabilities
- Capable of managing multiple priorities in a high-pressure, fast-moving managed services environment.
- Skilled in independent problem-solving while collaborating across global teams.
- Dedicated to data integrity, ethical decision-making, and team contributions ensuring difficult processes run smoothly.
Security & SC Clearance
- Eligible for UK SC clearance with the following requirements:
- Must have lived in the UK for the last five years.
- Legally entitled to work in the UK under current immigration rules.
Why Choose Cognizant
Employee Experience
- Entrepreneurial spirit drives innovation – your ideas are encouraged.
- Opportunity to make a meaningful impact with high-quality work.
- Community outreach programs align with passion for social initiatives.
- Technical learning and growth with tailored advancement programs.
- Global operations allow collaboration with talent across North America, Europe, and Asia Pacific.
Cognizant Core Values
- Work as One – We trust each other’s expertise to deliver excellence as a collective team.
- Raise the Bar – Consistent excellence in how we work and what we deliver.
- Dare to Innovate – Challenge today’s standards to imagine, design, and build a better future.
- Do the Right Thing – Integrity leads all decisions and ethical choices are non-negotiable.
- Own It – Accountability sets us apart; achieving impact across company, our teams, and wider communities.
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