Kainos
Workday Financials Consultant (P2P)- Post-Deployment
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Workday Financials Consultant (P2P)- Post-Deployment
Workday Financials Consultant (P2P) – Join Kainos & Shape the Future
At Kainos, we’re problem solvers, innovators, and collaborators—driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
About the Role
As a Workday Financials Consultant (Procure to Pay, P2P) in Kainos, you will play a critical role in supporting our global customers post-deployment. You’ll be responsible for configuring, troubleshooting, and optimising solutions, ensuring our clients continue to derive value from their Workday investment.
This is a hands-on, client-facing role suited to experienced consultants who thrive in fast-paced environments and are passionate about delivering exceptional support. You will also help develop the skills of junior team members and contribute to a culture of continuous improvement.
Key Responsibilities
- Efficiently manage and prioritise incoming Workday tickets to ensure timely resolution and high client satisfaction.
- Perform accurate triage of support cases, assessing case type, impact, urgency, and priority.
- Ensure compliance with Service Level Agreements (SLAs), particularly around Target Response and Fix Times.
- Collaborate with the Functional Manager to review ticket volumes and drive process improvements and best practices.
- Participate in client meetings to provide insight, suggest improvements, and deliver enhancements.
- Mentor junior consultants and actively promote a culture of knowledge sharing, accelerating team capability development.
- Identify opportunities for improving internal tools, templates, and support delivery processes.
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What We Are Looking For
Essential Requirements
✔ Deep understanding of Workday Financials and Procure to Pay (P2P). ✔ Excellent customer focus—able to assess customer needs, build relationships, and manage expectations. ✔ Strong communication skills—capable of engaging with customers and colleagues with impact and credibility. ✔ Commercial awareness—complete understanding of project and business dynamics. ✔ Broad business and technology experience with awareness of industry trends and their impact on product. ✔ Ability to work under pressure, make decisions, and balance customer demands with Kainos’ commercial interests. ✔ Ability to expand and maintain an external network of contacts. ✔ Strong consulting skills, including:
- Leading large-scale workshops with multiple stakeholders
- Liaising confidently and effectively with senior executives ✔ Participation in sales activities, including providing input to work estimates. ✔ Understanding of risk management and ability to mitigate risks effectively. ✔ Support the operations function to optimise consultant resources, balancing development needs and customer demands. ✔ Commercial understanding of utilisation targets in a services organisation. ✔ Flexibility to transition between delivery services, including Consulting and Application Management. ✔ Willingness to travel (minimal out-of-region travel may also be required).
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Nice to Have
✅ Experience in developing and delivering differentiating products/offerings for Kainos. ✅ Ability to identify and develop talent within the team. ✅ Experience in managing, mentoring, and developing teams.
Embracing Our Differences
At Kainos, we believe in the power of diversity, equity, and inclusion (DEI). Our commitment is to build a team as diverse as the world we live in, where everyone is valued, respected, and given equal opportunities to thrive.
We actively seek out talented individuals from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other unique characteristic that makes you who you are. Everyone deserves a level playing field, and we strive to ensure our recruitment process is accessible to all.
Our friendly talent acquisition team is here to support you at every step. If you require any accommodations or adjustments, please don’t hesitate to reach out for a private conversation—this allows us to tailor the process to your needs.
We understand that life unfolding is individual, and together, we can create a pathway that works for you.
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