Perceptyx
Workforce Transformation Consultant
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Workforce Transformation Consultant
Workforce Transformation Consultant — Perceptyx
About Perceptyx
At Perceptyx, we’re on a mission to help organisations turn employee insights into measurable impact. Our AI-enabled employee experience platform leverages the science of listening, behavioural nudges, and predictive analytics to help clients elevate engagement, retention, and performance. We’re a team of innovators fueled by purpose, collaboration, and excellence—and we’re looking for someone who wants to play at the highest level.
The Role
The Workforce Transformation Consultant is a key customer-facing role responsible for leading end-to-end advisory engagements that help customers translate employee insights into action and impact. Building on advanced analytical and consulting experience, you will own a portfolio of customers, guiding them through the design and full execution of a listening and action strategy tailored to their business objectives.
This role sits directly at the intersection of data analytics, behavioural science, and customer partnership. You will spend approximately 75% of your time working directly on customer projects—designing listening events, constructing survey content, and presenting compelling data stories to senior leaders to drive organisational change. You will also partner closely with Senior and Principal Consultants to deliver support to our most complex global accounts while continuously refining your own advisory mastery.
What You’ll Do
Core Consulting & Delivery
- Serve as the primary consulting partner for a dedicated portfolio of customers.
- Lead survey design and item consultation to align decisions with business priorities and benchmark expectations.
Executive Storytelling & Presentation
- Develop high-impact Executive Presentations (EPs) that combine narrative clarity, visual data visualisation, and external research.
- Facilitate alignment sessions and confidently deliver final readouts to C-suite and senior leaders to inspire executive commitment.
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Platform Configuration & Quality Assurance (QA)
- Configure listening events directly within the Perceptyx platform, ensuring flawless execution across benchmarks, trend data, and survey logic.
- Complete reporting site audits and deliver in-platform Executive Results Consultations.
Strategic Advisory & AI Optimization
- Co-create listening and action strategies with clients.
- Guide organisations on the implementation, launch, and sustained use of Perceptyx AI Agents, including designing and tracking the ROI of behavioural nudge programmes.
Impact Analysis & Business Outcomes
- Perform advanced quantitative and qualitative analysis connecting behavioural changes and listening data back to tangible business metrics, retention rates, and ROI.
Cross-Functional Growth & Expansion
- Partner with Customer Success Managers (CSMs) to proactively identify expansion and cross-sell opportunities that address customer needs and enhance our platform’s market reach.
Operational Excellence & Support
- Support senior consultants on massive enterprise accounts through survey setup, reporting site Q&A, and deliverable management.
- Streamline internal analytics and storytelling by responsibly leveraging approved generative AI tools.
What You Bring
Experience
- 5+ years in employee experience (EX), organisational development, workforce transformation, or a closely related management consulting role.
Executive Presence
- A proven track record of managing multi-stakeholder client relationships and presenting data insights to executive-level audiences.
Analytical & Technical Capability
- Strong analytical skills with advanced knowledge of:
- Survey design
- Item construction
- Data visualisation
- Modern enterprise listening software
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Project Mastery
- Highly detail-oriented with the ability to drive multiple fast-paced projects effectively.
AI & Technical Literacy
- Comfortable leveraging:
- Enterprise software
- Data models
- Generative AI tools (e.g., ChatGPT, Gemini, Claude) to scale work efficiency and enhance customer value.
Education
- A Master’s Degree (or equivalent) preferred, with a focus on fields such as:
- Industrial-Organisational (I/O) Psychology
- Human Resources
- Data Analytics
- Organisational Behaviour
About Our Interview Process & AI Transparency
At Perceptyx, we value your time and want our interviewers to be fully engaged.
Note-Taking: AI-Assisted Interviews
We use Metaview.ai to record and summarise interviews. This allows the hiring team to focus on the conversation rather than note-taking, ensuring a fairer and more balanced evaluation of your experience.
AI Disclosure & Transparency
- While AI assist tools are used to summarise interview data, final hiring decisions remain with Perceptyx employees.
- AI is never the sole basis for selecting or rejecting candidates.
Your Choice (Opt-Out)
Participation in recorded interviews is voluntary. If you prefer not to be recorded via Metaview, inform your recruiter prior to the session. Opting out will not impact your candidacy.
Commitment to Diversity
Perceptyx is an equal opportunity employer dedicated to a diverse workforce. Protects: EEO/AA/Minority/Female/Disability/Veteran
We comply with:
- The Americans with Disabilities Act (ADA) and relevant state laws.
- Local labour laws (e.g., Chile’s Law 19.691 and the UK Equality Act 2010) to ensure fair practices globally.
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