Arnold Clark
Workshop Controller
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Workshop Controller – Hyundai/Vanstore Branch (Kilmarnock)
The Opportunity
Join the team at our Hyundai/Vanstore branch in Kilmarnock as a Workshop Controller with Arnold Clark.
What We Offer
- Competitive pay: £35,000 – £45,000 DOE (plus opportunities to earn extra)
- Performance-based bonuses: Up to £9,000 every three years (subject to terms and conditions)
- Overtime pay: Time and a half for all overtime
- Generous holiday: 33 days’ annual leave
- Training: Free EV-accredited Technician training
- Employee benefits: Pay complete packages, private healthcare, full sick pay coverage
- Supportive policies: Maternity and paternity packages
- Discounts: Generous employee discounts on vehicles
Hours
Monday – Thursday: 8am – 5:30pm Friday: 8am – 4:30pm Alternate Saturdays: 8am – 12pm
Perfect for You If…
You’re organised, highly motivated, and thrive in a fast-paced automotive environment. This role is an ideal stepping stone into management if you’ve gained practical workshop experience—whether as a technician, parts controller, or similar.
As a Workshop Controller, your focus will be on:
- Driving productivity by ensuring first-time fixes and smooth workflows
- Preventing delays—faster turnaround = happier customers
- Maintaining standards: Clean, safe, and professional workshop operations
- Balancing efficiency with quality, ensuring no shortcuts are taken
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The Day-to-Day
Leadership & Team Coordination
- Coach and manage a team of technicians and apprentices, aligning their output with targets
- Ensure business objectives and operational KPIs are consistently met
Work Quality & Compliance
- Verify every service or repair for accuracy before finalisation
- Adhere strictly to company policies, DVSA safety guidelines, and manufacturer standards
- Proactively identify risks and resolve technical issues efficiently
Operations & Customer Focus
- Collaborate with other departments to guarantee seamless, hassle-free service
- Schedule jobs smartly, prioritising urgently needed repairs while meeting deadlines
Finance & Data
- Provide detailed estimates and realistic timescales for work
- Track technician time accurately and create technical reports
Who We’re Looking For
Essential Requirements
- Proven experience in the automotive industry, including:
- Roles such as technician, workshop controller, or parts coordinator
- Strong knowledge of vehicle systems and operational processes
- Unwavering organisation: The ability to juggle multiple deadlines with precision
- Tech-savvy: Confident using workshop software and IT systems
- Exceptional communication: Clear, respectful interactions with customers, teams and cross-company partners (both in-person and remotely)
- Natural leadership: Inspiring confidence in your team while delegating effectively
- Ethical sales acumen: Stimulating sales opportunities without compromising compliance
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Arnold Clark: The Environment That Shines
Our Approach
- Inclusive & Diverse: We celebrate different backgrounds and ideas
- People-Driven: We support and grow talent rooted in automotive passion
- Collaborative: Ambition meets teamwork and mutual respect
If you thrive where pride in work meets career growth, your place is here.
Looking to explore more? Check out [Life at Arnold Clark](website link) for deeper insights.
Disclosure: Employment is subject to satisfactory references and criminal checks.
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