HM Revenue & Customs
Workshop Facilitator
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About the Role
We are seeking experienced Workshop Facilitators to support a series of senior leadership workshops that will help shape the future federated operating model.
Working closely with senior stakeholders, you will plan, organise, and facilitate workshops with Director General (DG) and Senior Leadership Team (SLT) audiences, ensuring discussions are productive, outcomes-focused, and deliver clear recommendations.
This is a practical delivery role. Beyond facilitation, you will be responsible for translating workshop outputs into tangible artefacts, implementation plans, and recommendations that support decision-making and future delivery activity.
The successful candidate will bring strong facilitation skills, excellent stakeholder management capability, and a proven ability to convert strategic discussions into actionable outputs.
Key Responsibilities
- Design, organise, and facilitate DG and SLT workshops throughout July and August.
- Engage with stakeholders in advance of sessions to define objectives, outcomes, and success measures.
- Create workshop materials, agendas, briefing packs, and supporting artefacts.
- Facilitate discussions, capturing key themes, decisions, actions, and recommendations.
- Analyse workshop outputs and translate findings into clear deliverables.
- Produce high-quality artefacts, plans, recommendations, and implementation outputs aligned to programme objectives.
- Support leadership teams in shaping future operating models, governance arrangements, and delivery approaches.
- Work closely with programme stakeholders to maintain momentum and ensure outputs are translated into practical next steps.
- Provide hands-on delivery support throughout the engagement rather than traditional consultancy services.
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Essential Criteria
Applicants must demonstrate:
- Significant experience planning and facilitating senior stakeholder workshops.
- Experience working with Executive, Director, or Senior Leadership Team audiences.
- Ability to synthesise complex discussions into structured recommendations and actionable plans.
- Strong written communication skills, including production of briefing papers, workshop outputs, and executive-level presentations.
- Excellent stakeholder engagement and facilitation skills.
- Proven ability to manage multiple workshops and deliverables within tight timelines.
- Experience supporting transformation, organisational change, or operating model development initiatives.
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Desirable Criteria
- Previous Government or Public Sector experience.
- Experience supporting organisational design, target operating models, or federated delivery models.
- Knowledge of programme delivery, governance, and change management practices.
- Experience producing strategic recommendations for senior decision-makers.
What We're Looking For
We're looking for individuals who can quickly build credibility with senior stakeholders, facilitate productive discussions, and convert ideas into practical actions. You will be comfortable operating in fast-paced environments, confident in challenging constructively when required, and focused on producing high-quality outputs that help drive decisions and delivery.
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