Metroline Ltd
Workshop Supervisor - ML133
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Holloway, London, UK Metroline Permanent Competitive
The Workshop Supervisor reports directly to the Workshop Manager and will be responsible for providing engineering support to their team. This role encompasses all engineering-related duties to ensure the garage operates smoothly and efficiently on a day-to-day basis. They will support their shift engineers and provide guidance in making sound decisions that minimise mechanical lost mileage.
Main Responsibilities
- Oversee the team planning and prioritising work and delegating tasks.
- Identify and order spare parts, ensuring delegated tasks can be completed.
- Oversee the team to ensure efficient workflow management.
- Oversee the team to ensure quality and high-repair standards.
- Oversee the team to ensure that repair procedures are followed.
- Carry out quality checks and record them in the appropriate location.
- Ensure the team understand technical bulletins and the use of diagnostic equipment.
- Checks and manages workshop equipment and tools in line with repair procedures.
- Oversee the team to ensure engineering hygiene and cleanliness.
- Is the first-line Supervisor between engineers and the Workshop Manager.
- Notify the Workshop Manager of any additional faults or necessary repairs.
- Escalate technical issues to the workshop manager as appropriate.
- Promotes and supervises SHEQ.
- Completes all paperwork/Digital content in line with legal requirements.
- Attend internal and external training sessions as required.
- Foster productive working relationships with our customers.
- Be prepared to take hands-on approach when required.
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Essential Criteria
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- NVQ3 or equivalent in relevant trade discipline.
- Understanding of O Licence requirement.
- Experience of mandatory, legal paperwork associated with bus operations in the London environment.
Competencies & Skills
- Must be able to demonstrate credibility to build professional relationships with their team and managers.
- Discreet when managing confidential matters.
- Able to build lasting relationships with internal customers.
- An understanding/appreciation of the service requirements and the management of day-to-day operational issues.
- Must be a team player and willing to develop others to increase team and individual performance.
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