Sustainable Ventures
Workspace Lead - Manchester Workspace
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Workspace Lead - Manchester
Salary: £32,000 - £36,000
Diversity
We’re an equal opportunity employer, dedicated to building a diverse workforce and fostering an inclusive environment, where everyone can thrive and be their authentic selves at work. We recognise that the climate crisis intersects with social and inclusion issues, and we’re particularly eager to receive applications from individuals who bring diverse perspectives, including people of colour, the LGBTQ+ community, people with disabilities, neurodivergent individuals, parents, carers, and those from lower socio-economic backgrounds. We also value different experiences and encourage applicants whose backgrounds may not exactly match the criteria in the job description to apply.
About The Role
Our co-working space is a vibrant, full service workspace and the second in our growing ecosystem. Located just a 10 minute walk from Manchester Piccadilly, it builds on the success of our London headquarters, creating a thriving hub where purpose driven startups can work, network, and access investment and support to scale their impact.
Spanning multiple floors, the workspace includes a cafe/bar, a mix of hot desking and fixed desks, private offices, and a range of meeting rooms. It also features two versatile event spaces, hosting groups from 30 to 150 people, making it a dynamic environment. This is a pivotal role in driving the continued growth and success of our climate tech ecosystem.
Reporting into the Managing Director of Workspaces, the Workspace Lead will take ownership of the workspace, leading on delivering an outstanding end to end member experience, from initial enquiry through to onboarding and ongoing engagement. You will play a central role in building a vibrant, collaborative community, acting as the primary point of contact for members and ensuring their day to day experience is seamless, professional and welcoming.
This is a hands on, evolving role within a small onsite team, where a flexible ‘all hands on deck’ approach is essential. You will lead on enquiry management, tours, and membership conversion, with a strong focus on driving occupancy as the space continues to grow. Alongside this, you will support day to day running of the workspace, working closely with events and cafe functions.
With responsibility for supporting the workspace P&L, including monitoring performance and contributing to revenue growth, alongside overseeing onsite operations, this role offers the opportunity to take real ownership of a growing site. As the workspace continues to expand and fill, the scope of the role will evolve, making it an exciting opportunity for someone who thrives in a dynamic environment and enjoys balancing commercial, operational, and community focused responsibilities.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key responsibilities
Member Experience & Onboarding
Lead the member journey from enquiry to onboarding, ensuring a seamless and professional experience; Act as the primary contact for member queries, feedback, and daily support; Build meaningful relationships with members, encouraging engagement and collaboration; Deliver a consistently high standard of front-of-house service and workspace presentation; Manage the offboarding process, ensuring smooth transitions and positive member relationships.
Sales & Commercial Support
Support the workspace P&L by tracking performance, driving revenue opportunities, and maintaining cost efficiency; Respond promptly and professionally to workspace enquiries via web, referrals, and walk-ins; Conduct engaging tours and meetings with prospective members; Support the Head of Membership Sales with lead qualification and conversion, closing smaller contracts independently; Maintain accurate CRM and membership system records; Collaborate with the wider team to achieve occupancy and retention targets.
Community & Events
Promote community and partner events through internal channels; Collaborate with Events and Café teams to deliver internal social and networking events; Capture and share member success stories and opportunities across the community.
Operations & Coordination
Ensure smooth running of the café/bar & event operations; Support the team with daily operational coordination; Assist with workspace setup, member moves, and maintenance coordination where needed; Maintain a professional front-of-house environment, ensuring the space is always visitor-ready; Liaise with suppliers and internal teams to ensure smooth delivery of services.
We need you to have experience in
A keen interest in sustainability, and supporting sustainable enterprise. 2 years+ experience in a similar role. People/line management experience. A commitment to delivering exceptional customer experience. Core hospitality/venue operational experience. Hands on experience of membership and/or events sales and promotion activities, to drive revenue. Empathetic, calm and supportive approach - be a safe pair of hands in a busy, chaotic environment. Problem solving capability.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Barista and/or café service experience is also a requirement, however we can provide training in our London workspace if needed.
You ideally have experience in
Workspace experience - have an understanding of the needs of diverse members. An understanding of the financial expectations of managing a venue/hospitality location.
Benefits
Hours: Full-time, 40 hours per week, Monday - Friday. Early morning starts and evening work should be expected, as service ramps up. Remuneration: £32,000 - £36,000 per annum Based: Central Manchester
Additional details
25 days Holiday + Bank Hols Monthly Wellness Day (for rest & recharge) Paid Sick Leave + Vitality Health Insurance Scheme Enhanced Pension Scheme Cycle to Work Scheme + Octopus EV Lease Scheme
As you grow with us, you can access additional benefits, including enhanced maternity, paternity, and adoption leave & pay (after 2 years’ service).
Recruitment process
30 min phone screening interview One or two stage in person interviews
About Sustainable Ventures
We are Europe’s leading growth partner for climate tech. With 2025 seeing our footprint expand to 8 UK city-regions, we are rapidly scaling to drive systemic change across the UK and into Europe.
Having already achieved our target of supporting 1,000 startups by 2025, we are now on a mission to build the world’s most impactful climate tech ecosystem by 2030, embedding our proven model to support climate startups from idea to exit.
Our impact on the planet’s climate and its natural resources is being felt more acutely and by more people than ever before. It is clear that significant changes must be made to achieve the targets set by the IPCC and reaching Net Zero by 2050 remains the world’s greatest challenge.
Since 2011, we have been at the forefront of this fight, bridging the gap between innovative ideas and market-ready solutions by providing integrated access to funding, expert services, and a thriving community of peers and partners.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills