Lawsons (Whetstone) Ltd
Yard Operative
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Role Overview
We are recruiting a Yard Operative to join our Acton team. This is a hands-on, customer-facing role based within the branch yard, responsible for receiving, storing and preparing building materials and ensuring the yard is safe, tidy and organised. The successful candidate will be reliable, safety conscious and adaptable, able to work as part of the branch team to support efficient operations and excellent customer service.
Key Responsibilities
- Receive deliveries into the yard, check goods against delivery notes and purchase orders, report discrepancies or damage to the Yard Supervisor and ensure items are stored in the correct locations.
- Load and unload vehicles safely using appropriate manual handling techniques and mechanical aids (pallet truck, forklift where trained); assist drivers and customers at point of collection or delivery.
- Prepare customer orders accurately and promptly, ensuring goods are picked, banded and secured correctly for dispatch or collection.
- Operate yard equipment safely where authorised (e.g. pallet trucks, MEWPs, forklifts) following training and site procedures; report any defects or maintenance needs.
- Maintain a clean, tidy and safe yard environment; remove waste and debris, stack materials safely and ensure aisleways and loading areas are clear.
- Assist customers in a professional and courteous manner, providing basic product information and directing enquiries to branch staff as required.
- Complete paperwork and electronic records accurately, including stock movements, returns and damage reports.
- Adhere to company health and safety policies, wear appropriate PPE and follow site-specific rules; report incidents or near misses immediately.
- Support peak periods and ad-hoc requirements across the Acton branch, working flexibly to meet business needs.
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Person Specification
- Previous experience in a yard operative, warehouse or manual handling role is essential.
- A Full UK Driving License is essential for this branch to operate Forklifts on public roads.
- Good understanding of safe manual handling and basic storage practices; willingness to undertake training for mechanical equipment operation.
- Customer-focused with clear communication skills and a professional, courteous manner when dealing with colleagues and customers.
- Reliable, punctual and able to work flexibly to meet operational needs, including occasional early starts and Saturday cover.
- Physically fit and able to carry out manual handling tasks and work outdoors in variable weather conditions.
- Basic IT literacy to use handheld devices, stock systems and electronic proof of collection/delivery.
- Commitment to following company safety procedures and contributing positively to the branch team.
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Working Hours, Salary and Benefits
- Full-time, permanent position based at our Acton branch. Working hours are Monday - Friday 07.30 - 17.00, plus 1 in 2 Saturdays working 08.00 - 12.00.
- Competitive salary in line with experience (£30,175)
- 25 days’ holiday per year plus bank holidays and a celebration day, rising with service in line with company policy.
- Company pension scheme.
- Employee Assistance Programme and access to online GP services.
- Comprehensive induction and training, with opportunities for ongoing development and progression within the business.
Why Join Acton?
- Work for a well-established, family-owned company with a strong local reputation and commitment to service.
- Be part of a supportive, team-focused environment where safety and customer service are prioritised.
- Develop your skills through structured training and clear progression pathways within the business.
- Play an important role in delivering outstanding service to trade and retail customers in Acton and the surrounding area.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. If you are dependable, safety-focused and take pride in supporting yard and branch operations, we would like to hear from you. #MP
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