This opportunity is ideal for someone who is passionate about luxury fashion, thrives in a refined retail environment, and values building meaningful, long-term relationships with clients. In this role, you will work closely with your team, uphold impeccable presentation standards, and create memorable, personalized experiences that reflect the essence of ZIMMERMANN.

Key Responsibilities:

• Achieving sales targets and store KPIs while upholding ZIMMERMANN’s brand standards including store and visual presentation, stock, and inventory.
• Ensuring that an exemplary standard of client service is provided to ZIMMERMANN’s clientele in line with the brand’s global vision.
• Acquiring and growing the ZIMMERMANN client database through engaging and maintaining professional client relationships.
• Ensuring that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Having a thorough understanding of company policy and procedure relating to store operations, stock, and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity, and Work Health Safety.

What you will bring:

• Excellent client service skills and a passion for exceeding client expectations.
• A professional, welcoming character and presentation.
• High attention to detail.
• Excellent organizational skills and problem-solving ability.
• Ability to build ongoing rapport with clientele.
• Ability to work independently and as part of a team.
• A calmness to work under pressure.

This is an opportunity for applicants who strive for excellence in their field.

Why Join ZIMMERMANN?

• Access to tailored development plans and learning opportunities.
• Generous employee benefits and product discounts.
• Clear pathways for career progression within a global organisation.
• A collaborative, high-performing, and inclusive team culture.

Next Steps

If you’re ready to take the next step in your career and would like to contribute to ZIMMERMANN’s continued success, we’d love to hear from you. Please note that only shortlisted candidates will be contacted.

ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.