Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant (Full-Time) – Lidl
Summary
- £13.45–£14.45 per hour | Full-time contract | 30–35 days’ holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Additional pay: £2.00/hour (bank holidays) | £3.50/hour (night shifts)
About the Role
At Lidl, we’re a team of collaborators, determined to help each other—and you—grow. As a Customer Assistant, you’ll never have a boring day. Your tasks will range from restocking shelves and operating checkout tills to keeping the store clean, tidy, and organised.
We’re dedicated to delivering exceptional customer service every shift. In return, we offer:
- Competitive pay (aligned with equal opportunity principles)
- A generous benefits package to support your well-being
- Career progression opportunities, including advanced specialist roles like Freshness, Non-Food, or Bakery Specialist
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What You’ll Do
- Act as a Lidl expert, assisting customers with enquiries, queries, and purchases
- Manage deliveries efficiently to keep stock levels ideal
- Provide passionate, high-quality customer service
- Proactively reorganise and stock the bakery with fresh goods
- Merchandise and maintain our middle aisles of Non-Food products
- Collaborate closely with your team to maintain store excellence
What You’ll Need
- Experience in fast-paced environments (retail, customer service, or similar)
- Strong customer service skills with a focus on problem-solving and kindness
- Flexibility to start early/finish late when required
- Ability to adapt to changing priorities with a positive mindset
- A work hard, play to win attitude—driven to make your store a success
- A friendly and approachable demeanour, with an authentic smile for colleagues and customers
What You’ll Receive
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Your very own career expert that helps elevate your application to the next level.
✅ 30–35 days’ holiday (pro-rated for part-time) ✅ 10% in-store discount ✅ Pension scheme ✅ Enhanced family leave ✅ Long service awards ✅ More benefits designed to reward you
Do You Want More?
We thrive on individuality and growth. If you’re ready to:
- Get hands-on in fast-paced retail
- Develop your career with dedicated training
- Make a tangible difference for customers
…then Lidl wants you.
Remember: Lidl recognises authentic applications. While AI tools can help you prepare, ensure your application feels uniquely yours.
A note on hiring: Employment is conditional on satisfactory references and a Disclosure and Barring Service check, if requested by Lidl.
Ready to join us? Apply now.
(Lidl values diversity, equity, and inclusion—we welcome applicants from all backgrounds.)
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