PGIM
PGIM Credit | Reception & Office Administrator
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PGIM Credit | Reception & Office Administrator
Fixed Term Contract – 12 Months
Role: Reception-Based Administrative Assistant (Graduate Office Solutions, London Corporate Finance Team)
Location London (Office-based, 5 days per week)
Company: PGIM Credit – The Global Asset Management business of Prudential, a leading financial services provider with a commitment to diversity, inclusion, and fostering a respectful, collaborative culture.
About the Role
PGIM Credit is seeking a dynamic and organised "Administrative Assistant" to serve as the first point of contact for the London Corporate Finance team. This role will require exceptional front-of-house management, seamless administrative excellence, and proactive support for senior colleagues across multiple business units.
A Fixed-Term Contract (12 months), the position demands full-time commitment with no hybrid options.
Key Responsibilities
Duties
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Front-of-House Leadership
- Oversee all reception duties, including managing meeting room schedules, welcoming staff, and maintaining office presentation.
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Meetings & Logistics
- Schedule and coordinate conference rooms, video conferences, refreshments, and in-person meetings, ensuring flawless organisation.
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Travel & Expense Coordination
- Plan, document, and monitor domestic and international travel arrangements, including itinerary preparation and expense tracking.
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Email & Communication Management
- Proficiency in email workflows, prioritisation, and responses on behalf of senior teams. Maintain a structured "to-do list system" and filing hierarchy.
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IT & Technical Support
- Support IT/device troubleshooting, liaising with the tech team to resolve mobile/local IT queries efficiently.
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Communication & Calls
- Direct and screen internal/external calls, directing non-routine matters to the Office Manager.
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Post & Delivery Coordination
- Distribute mail, arrange couriers, ensure postalbyte accuracy.
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Meetings & Documentation Preparation
- Provide note-taking, administrative assistance for investment professionals, procure refreshments, and manage expense documents and signage.
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Liaison Within PGIM & Ground Floor Teams
- Act as internal/external liaison, ensuring smooth communication between the London office, ground floor reception, and broader PGIM teams.
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Office Inventory & Supplies
- Maintain stationery, refreshments, and equipment stock.
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Health & Safety
- Conduct routine checks, uphold office welfare standards.
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Team Assistant Support
- Contribute to EA team operations, assist in priority-driven tasks.
Requirements
Qualifications & Experience
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Proven experience as a receptionist, administrative assistant, or equivalent in a high-volume office environment.
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Key Attributes
- High energy, organisational prowess, and a positive attitude—ability to thrive in a team whilst functioning independently.
- Excellent multi-tasking skills with an ability to adapt in hybrid environments and coordinate across teams in different locations.
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Decision-Making & Initiative
- Display confidence in resolving routine challenges and making informed decisions. Instrumental in communicating when elevating matters to superiors.
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Self-Sufficiency
- Operate with minimal supervision, prioritise effectively, and adhere to tight deadlines.
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Soft Skills
- Exceptional written and verbal communication; fostering strong internal/external relationships. Discretion and strong critical thinking for handling confidential matters.
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Technical Proficiency
- Microsoft Office mastery, especially Outlook for core administrative workflows.
What Will Make Your Application Stand Out
- Critical thinking and adaptability—willingness to push for creative solutions and embrace change.
- Proactive mindset—initiative in identifying wasted processes, solving problems before asked.
- Self-direction—a strong drive to develop deep knowledge of PGIM, client offerings, and roles across the organisation.
- Alignment with PGIM’s values—founded on inclusivity, growth, and collaboration.
PGIM’s Commitment to Inclusivity: All applicants are encouraged, regardless of whether you meet every criterion. Skills alignment can make all the difference!
Benefits
- Private Medical Insurance: Fully funded by PGIM, with eligible partners accommodated.
- Annual Leave: 25-28 days (inclusive), tiered by service years and paid in full.
- Retirement Savings Plan: 10% company contribution on basic salary + 5% matching cap.
- Life Assurance & Income Protection: £1.8M life cover (8x basic salary) + 75% salary income protection over 5 years, with continuation payable after.
- Additional career support and membership opportunities across Prudential’s HR-led development programs.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
For a detailed overview of total reward, explore PGIM’s career resources.
About PGIM Credit
PGIM is a catalyst for financial innovation, building on 148 years of experience to deliver global credit solutions. We are more than an organisation—we assume responsibility for inspiring talent, fostering diversity, transparency, and long-term success.
Culture & Values:
- Inclusivity: EEO compliance (non-discrimination in hiring).
- Accessibility: Disability Confident Employer (Level 1).
- IDEAL Initiatives: Pronouns included in workplace forms, commitment to authentic self-expression.
About Prudential – Global Asset Management (PGIM)
Beyond investment management, we believe talent is the foundation of impact. PGIM serves:
- Over 20 markets
- $1.3T + in managed assets, across global bonds, fundamental equity, private assets, real estate, and alternatives.
Our commitment includes:
- Structured career development paths, nurturing next-generation industry leaders.
- Reinvestment in diversity, ensuring a workforce reflecting global demographics.
Our Commitments
Prudential values employee contributions, labelling inclusion as the surest route to growth. We seek:
- Humanimal colleagues (rare combinations of passion, brilliance, and humanity).
- Collaboration over competition: building respectful partnerships.
Decades of wealth-building experience led to a global presence, with products ranging from life cover to retirement services. However, your individuality remains our most significant asset.
To start your meaningful journey with us, visit Career Page. Prudent investment in your skills and ambitions starts here.
PGIM Barrington Workplace Notice Disability-adjusted hiring policies or workspace accommodations? Speak directly to the recruiter. At Prudential, ensuring your talents shine is our mission.
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