Tesco
Tesco Colleague - Wigan Hindley Extra
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Tesco Colleague - Wigan Hindley Extra
Head of Community, Testimonials & Social Media
Location: [Insert Store Location], London Salary Range: £[insert], increasing to £[insert] depending on experience
- Industrial Union of Meatworkers & Allied Foodworkers
About the Role
Tesco is seeking passionate colleagues to join our team as a Store Associate. This dynamic role ensures Tesco becomes every customer’s favourite way to shop by delivering exceptional service, fostering a welcoming environment, and driving sales while upholding Tesco’s values.
Successful candidates will receive our Tesco Colleague rate of pay, starting at £13.28/hour (adding up to £14.55/hour for locations within the M25). Additional location-based payments may apply if eligible.
- Guaranteed minimum hours: 16 hours/week
- Flexible working opportunities (from 12 hours) available for candidates
- Fixed availability windows, with 3 weeks’ notice given for scheduled shifts
We also offer flexibility for availability that closely aligns with our advertised periods, so please apply even if your schedule differs slightly.
Key Responsibilities
Customer Care & Experience
- Serving customers with enthusiasm, creating positive interactions with a smile and genuine care.
- Ensuring excellent and natural service—acting as a trusted partner for every shopper.
- Staying passionate and knowledgeable about store offerings to offer tailored advice.
Store Operations
- Supporting cross-store operations, including service, stock picking, and replenishment tasks.
- Adhering to product quality and customer service standards to avoid waste and maintain efficiency.
- Participating in seasonal/community events, fostering inclusivity and goodwill.
Performance & Accountability
- Monitoring and contributing to store performance indicators, such as service levels, sales, and shrink reduction.
- Making decisions that benefit customers while upholding established routines.
- Following all workplace policies and procedures to ensure safety and productivity.
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Additional Duties
- Assisting in deliveries when required
- Acting as an enthusiastic brand ambassador by being well-groomed and punctual
Requirements & Qualities
Essential
✔ A passion for outstanding customer service—every interaction should leave customers feeling valued and happy. ✔ Strong interpersonal skills—ability to engage positively with a diverse range of shoppers. ✔ Effective decision-making—prioritising customer needs with confidence. ✔ Team collaboration—working well with colleagues to maintain store routine and morale. ✔ Self-reliance and adaptability—gracias with wearing a uniform and embodying Tesco values.
Experience Helpful
🔹 Prior retail experience (back-of-house or customer-facing) is not mandatory but advantageous. 🔹 Interest in learning product knowledge or customer relationships.
Benefits
We look after our colleagues as well as our customers. With a competitive pay structure, perks include:
✅ Holiday and well-being benefits
- Starting at 20 days holiday per year (plus a Personal Day), rising to 22 days after 12 months, plus Bank Holidays.
✅ Flexible working
- Immediate eligibility for flexi-hour discussions or shift adjustments.
✅ Financial benefits
- 10% shopping discount and occasional store payday weekends (15% off!). Tally bonus: An average of £2,000/year with our Colleague Clubcard! To share with family members via an additional card.
- Colleague Cost Saver Scheme (from discounts to career stocks and cycle-to-work programs).
✅ Wellness and support
- Free services, including resources for mental, physical, and financial wellbeing.
- Award-winning pension scheme, up to 7.5% employer matching.
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✅ Pride and belonging
- Uniforms provided.
- Inclusive colleague networks for ongoing support and community.
🌍 Eco-conscious culture: Our core purpose is "Serving our customers, communities, and planet a little better every day."*
About Us – Tesco’s Commitment
Vision
We aspire to be the customers' preferred destination, offering convenience, sustainability, and inclusivity.
At Tesco: 🌟 We are a place where everyone's welcome. 🔄 We embrace flexible work needs for every colleague. 🏳️ Primarily, we are **increasingly recognised as a Disability Confident Leader,**safely working to remove barriers to accessibility.
Flexibility & Support
- We welcome conversations about adapting working conditions to fit individual lifestyles (e.g., becoming a parent, adapting to retirement, future career planning, or life changes).
- Our recruitment process is committed to inclusivity.
📌 Note: Stuart A Formal minimum working age: over 18 for this role (pre-18 applications are not accepted unless part of a school-leaver programme).*
Note: If eligible, candidates over 18 are prioritised for roles with early morning or late-night shifts.
Important Policies
⚠ Job closure policy: High-volume applicant moments may prompt the role to close before the advertised closure date. Our team will notify those shortlisted via interview. ✉ Individual interview feedback access: Limited to those who make it to the interview stage.** Thank you for understanding!
For more about us, visit TescoPlc.com. Apply today and come join us in making customers’ experience unforgettable!*
*ALL words or marketing content TM Tesco or its affiliates.
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